The SuperHeroHype Forums  

Go Back   The SuperHeroHype Forums > SHH Community > Tech & Support

Reply
 
Thread Tools Display Modes
Old 11-13-2012, 06:21 PM   #1
Raiden
Hunk of Junk Soars
 
Raiden's Avatar
 
Join Date: Apr 2002
Location: Los Angeles
Posts: 25,470
Default Cannot open iTunes

I discovered recently that I cannot open the iTunes program, not matter what. I tried Google for a solution, which instructed me to use the Cmd to try to repair any corrupted or broken programs on my computer, but the solution did not work. Should I try deleting the program and reinstall it? And would that get rid of all my songs in the iTunes?

__________________
"I know I'm asking a lot, but the price of freedom is high, it always has been, and it's a price I'm willing to pay. And if I'm the only one, then so be it. But I'm willing to bet I'm not." - Captain America
Raiden is offline   Reply With Quote
Old 11-15-2012, 11:47 PM   #2
Spidey-Bat
Ours is the Fury
 
Spidey-Bat's Avatar
 
Join Date: Feb 2003
Location: Sudden Valley
Posts: 39,195
Default Re: Cannot open iTunes

What happens when you try to open it? Any alerts pop up or nothing?

Uninstall iTunes (Start Menu > Control Panel > Programs > Uninstall A Program). This shouldn't delete any music from your computer, they should be located in your My Music folder (or wherever you opened them in iTunes from).

After that, download and install CCleaner. On the left, click Registry and then Scan for Issues at the bottom. Once done, click Fix Selected Issues and then Fix All Issues. You don't need to backup your registry but you can if you want.

Restart your computer, reinstall iTunes, then see what happens. Let me know if it works.

Spidey-Bat is online now   Reply With Quote
Old 11-16-2012, 12:00 AM   #3
Raiden
Hunk of Junk Soars
 
Raiden's Avatar
 
Join Date: Apr 2002
Location: Los Angeles
Posts: 25,470
Default Re: Cannot open iTunes

Quote:
Originally Posted by Spidey-Bat View Post
What happens when you try to open it? Any alerts pop up or nothing?

Uninstall iTunes (Start Menu > Control Panel > Programs > Uninstall A Program). This shouldn't delete any music from your computer, they should be located in your My Music folder (or wherever you opened them in iTunes from).

After that, download and install CCleaner. On the left, click Registry and then Scan for Issues at the bottom. Once done, click Fix Selected Issues and then Fix All Issues. You don't need to backup your registry but you can if you want.

Restart your computer, reinstall iTunes, then see what happens. Let me know if it works.
Thanks! I'll give it a shot.

__________________
"I know I'm asking a lot, but the price of freedom is high, it always has been, and it's a price I'm willing to pay. And if I'm the only one, then so be it. But I'm willing to bet I'm not." - Captain America
Raiden is offline   Reply With Quote
Old 11-16-2012, 08:05 AM   #4
Raiden
Hunk of Junk Soars
 
Raiden's Avatar
 
Join Date: Apr 2002
Location: Los Angeles
Posts: 25,470
Default Re: Cannot open iTunes

Sigh, I just tested it out and even after reinstalling iTunes, I still can't open the program. I'm not sure what else I can do.

__________________
"I know I'm asking a lot, but the price of freedom is high, it always has been, and it's a price I'm willing to pay. And if I'm the only one, then so be it. But I'm willing to bet I'm not." - Captain America
Raiden is offline   Reply With Quote
Old 11-16-2012, 09:55 AM   #5
Kryptonian Warrior
The Dawn Is Upon Us
SHH! Moderator
 
Kryptonian Warrior's Avatar
 
Join Date: May 2007
Location: Chattanooga, Tennessee
Posts: 4,755
Default Re: Cannot open iTunes

I wonder if it's running the background and just not launching? Try this....

1) Hit the Ctrl, Shift and ESC buttons and that will bring up the Task Manager.
2) Click on the Processes Tab and click on "Image Name" and that will sort in Alphabetical Order.
3) Now look for iTunes.exe. If you do see it, click on it and then go down to the bottom of that box and click the "End Process" button.
4) Finally go to your programs and launch the program.

Hopefully this is all it is and resolves your problem.

__________________
My Ever Growing Blu Ray Collection

http://www.blu-ray.com/community/col...n.php?u=230251
Kryptonian Warrior is online now   Reply With Quote
Old 11-16-2012, 03:55 PM   #6
dru-zod2501
Side-Kick
 
dru-zod2501's Avatar
 
Join Date: Jan 2008
Posts: 757
Default Re: Cannot open iTunes

Ive been having the same problem for about a year now too. Uninstalling, reinstalling, even the CMD and task manager doesn't do anything, it's like the program isn't even there anymore.

My solution: get another spare comp to run iTunes on

dru-zod2501 is offline   Reply With Quote
Old 11-17-2012, 03:58 AM   #7
pawankalyan
New User - Level 0
 
Join Date: Nov 2012
Location: Bangalore
Posts: 1
Default Re: Cannot open iTunes

What happens when u try to open it?


Last edited by pawankalyan; 06-18-2014 at 04:26 AM.
pawankalyan is offline   Reply With Quote
Old 11-17-2012, 05:08 AM   #8
Raiden
Hunk of Junk Soars
 
Raiden's Avatar
 
Join Date: Apr 2002
Location: Los Angeles
Posts: 25,470
Default Re: Cannot open iTunes

Quote:
Originally Posted by Kryptonian Warrior View Post
I wonder if it's running the background and just not launching? Try this....

1) Hit the Ctrl, Shift and ESC buttons and that will bring up the Task Manager.
2) Click on the Processes Tab and click on "Image Name" and that will sort in Alphabetical Order.
3) Now look for iTunes.exe. If you do see it, click on it and then go down to the bottom of that box and click the "End Process" button.
4) Finally go to your programs and launch the program.

Hopefully this is all it is and resolves your problem.
Well, I opened up the Task Manager, and see what happens when I click on iTunes.exe. I can see iTunes briefly shown up on the Task Manager, and then it goes away unexplained. I'm not sure why that is, and iTunes still doesn't work for me.

__________________
"I know I'm asking a lot, but the price of freedom is high, it always has been, and it's a price I'm willing to pay. And if I'm the only one, then so be it. But I'm willing to bet I'm not." - Captain America
Raiden is offline   Reply With Quote
Old 11-17-2012, 10:25 AM   #9
Kryptonian Warrior
The Dawn Is Upon Us
SHH! Moderator
 
Kryptonian Warrior's Avatar
 
Join Date: May 2007
Location: Chattanooga, Tennessee
Posts: 4,755
Default Re: Cannot open iTunes

Quote:
Originally Posted by Raiden View Post
Well, I opened up the Task Manager, and see what happens when I click on iTunes.exe. I can see iTunes briefly shown up on the Task Manager, and then it goes away unexplained. I'm not sure why that is, and iTunes still doesn't work for me.
Are you on Windows 7 by chance? If so, Apple has a support article on this issue. Go to this link and try.

http://support.apple.com/kb/TS2363

If you have Windows XP, then here's the same thing as above, but for XP....

http://support.apple.com/kb/TS1776

Did you just upgrade recently? If the above doesn't work, then go to the link below and download an earlier version of iTunes. Uninstall your current iTunes program and install the earlier version.

http://www.oldapps.com/itunes.php

Edit: Something else I just thought of. Make sure that Windows is completely up to date. There may be some sort of driver incompatibility somewhere.

__________________
My Ever Growing Blu Ray Collection

http://www.blu-ray.com/community/col...n.php?u=230251

Last edited by Kryptonian Warrior; 11-17-2012 at 11:51 AM.
Kryptonian Warrior is online now   Reply With Quote
Old 11-18-2012, 12:22 PM   #10
Raiden
Hunk of Junk Soars
 
Raiden's Avatar
 
Join Date: Apr 2002
Location: Los Angeles
Posts: 25,470
Default Re: Cannot open iTunes

I have Windows 7, but unfortunately the steps outlined in the line above still doesn't work. I do have many OS updates yet to be installed, so maybe I can try that first. Also, I remember that there was an update for Quicktme recently, and afterward iTunes started to have problems, so I think I'll uninstall QT and test it out.

Update: After I finished uninstalling QT, my iTunes finally launched! I guess the latest update probably interferred with the program or something. Thanks for all your help, KW!

__________________
"I know I'm asking a lot, but the price of freedom is high, it always has been, and it's a price I'm willing to pay. And if I'm the only one, then so be it. But I'm willing to bet I'm not." - Captain America

Last edited by Raiden; 11-18-2012 at 12:30 PM.
Raiden is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -5. The time now is 04:57 PM.

monitoring_string = "dee460792f24517621e3ca080805de7e"
Contact Us - Mobile - SuperHeroHype - ComingSoon.net - Shock Till You Drop - Lost Password - Clear Cookies - Archive - Privacy Statement - Terms of Service - Top - AdChoices


Powered by vBulletin®
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
SuperHeroHype.com is a property of CraveOnline Media, LLC, an Evolve Media, LLC company. 2014 All Rights Reserved.