Westinghouse just sent me another HDTV

TNC9852002 · 11-06-2007, 08:52 PM

I currently have a 27" HDTv from Westinghouse and I've had it for about a year now.

Since January, it's been having this very minor display problem where these very faint, maybe white noise lines or something have been showing up on the screen and I couldn't get rid of them. I couldn't figure out how to get rid of them, but they were so faint, that they didn't really bother me too much.

In August, I wanted to go ahead and see if I could get this minor problem fixed. I called Westinghouse about the problem and they couldn't help (over the phone). I then called Best Buy (where I purchased the TV w/ a 4-year in-home warranty). Best Buy came over to try to fix the TV, but they couldn't figure out how or why it was happening. They told me to let them know if the problem got worse.

After a while, I just dealt with the little lines on the TV and I forgot about it.

...Today, I come home and a 27" HDTv, the same one as the one in my room showed up today and I don't know why.

I never agreed to a full replacement to be delivered or anything like that, but there's another TV in my house. What am I supposed to do here?

-TNC

Fran · 11-06-2007, 08:52 PM

Is the shipping label addressed to your house?

**DOG LIPS** · 11-06-2007, 08:53 PM

Mail it to me, I'll take care of it.

Showtime · 11-06-2007, 08:53 PM

The Lizard · 11-06-2007, 08:53 PM

PMing my address to you now....

hammy · 11-06-2007, 08:53 PM

No idea, maybe Best Buy submitted a claim on your warranty.

Are the lines evenly spaced, maybe about an inch apart and stacked horizontally?

TNC9852002 · 11-06-2007, 08:59 PM

Quote:

Originally Posted by casey

No idea, maybe Best Buy submitted a claim on your warranty.

Are the lines evenly spaced, maybe about an inch apart and stacked horizontally?

Umm...They are pretty randomly spaced and they're vertical lines. You can only really see them if you look hard enough during a scene with a lot of light and horizontal movement.

I didn't even get a phone call, an e-mail...Am I supposed to send my other TV to them or something?

-TNC

Abaddon · 11-06-2007, 09:00 PM

"waaah!! I have two HDTV's in my house! What ever shall I do?! Oh, woe is me!"

**DOG LIPS** · 11-06-2007, 09:02 PM

hammy · 11-06-2007, 09:03 PM

Quote:

Originally Posted by TNC9852002

Umm...They are pretty randomly spaced and they're vertical lines. You can only really see them if you look hard enough during a scene with a lot of light and horizontal movement.

I didn't even get a phone call, an e-mail...Am I supposed to send my other TV to them or something?

-TNC

Okay, I thought it might be the same as a problem I had but it sounds different.

I wouldn't worry about it, just call the company or Best Buy and ask for clarification.

The Evolutionist · 11-06-2007, 09:05 PM

Quote:

Originally Posted by Abaddon

That. is. AWESOME.

bullets · 11-06-2007, 09:07 PM

Quote:

Originally Posted by casey

Okay, I thought it might be the same as a problem I had but it sounds different.

I wouldn't worry about it, just call the company or Best Buy and ask for clarification.

I hink he is in the clear with this one.

Abaddon · 11-06-2007, 09:30 PM

Quote:

Originally Posted by DOG LIPS

you should've left it on the fridge

Quote:

Originally Posted by TheEvolutionist

That. is. AWESOME.

I made it.

ok, not really. But I saved it.

AhabTheArab · 11-06-2007, 09:31 PM

im gonna go ahead and have to call on mr. obvious for this one.

TNC9852002 · 11-06-2007, 09:34 PM

lol. I know, but it just seems TOO obvious, right?

I just don't want to have some kind of weird bill come in the mail or some angry phone call about what happened to their TV or something..

-TNC

AhabTheArab · 11-06-2007, 09:53 PM

you yourself acknowledged the lack of a paper trail...

TNC9852002 · 11-06-2007, 09:56 PM

Quote:

Originally Posted by AhabTheArab

you yourself acknowledged the lack of a paper trail...

Yeah, the box itself had a little invoice slip attached, but had nothing on it but my address and the shipping weight...

-TNC

Kritish · 11-06-2007, 09:59 PM

Keep it.

Apollo · 11-06-2007, 10:17 PM

how many vertical lines do you have on your tv?

TNC9852002 · 11-06-2007, 11:11 PM

lol...I don't even see them anymore...It's like they disappeared for some reason..

-TNC

TNC9852002 · 11-07-2007, 12:03 AM

There's only one room that I want to play games and watch movies and that's where the current HDtv is. A second HDtv in the house means that I have to find reasons to watch movies and games in another room..

I'm thinking about selling my old TV and using the money to buy something more useful.

OR, I could sell them both and get a 1080p

I'm thinking about getting this one:
http://www.newegg.com/Product/Produc...82E16889101108

I don't need a TV larger than 37"..

-TNC

TNC9852002 · 11-07-2007, 10:03 AM

-TNC

terry78 · 11-07-2007, 10:06 AM

As long as they're not going to come after your ass later attempting to charge you for it....it should be cool. I work in the logistics area though, so if an extra one is sent out, it comes out of someone's pocket on this end, so they may attempt to locate it. But it's your call.

EdRyder · 11-07-2007, 10:11 AM

FYI
Logitech operates the same way.Call them up while your warranty is still valid and they will send you a brand new item in the mail.You dont have to send them the broken keyboard or even speaker set....Its like, they just believe you. It was a strange experience.

TNC9852002 · 11-07-2007, 12:19 PM

Yeah, I called both Westinghouse and Best Buy while I was under warranty, and I guess since Westinghouse couldn't help and neither could Best Buy, that someone put in the claim to get another sent out to me.

I'm thinking about selling this older TV here, If anyone's interested, PM me and I'll put you on a consideration list.

-TNC

11-06-2007, 08:52 PM	#1
TNC9852002 Banned User Join Date: Aug 2002 Location: D Posts: 30,721	Westinghouse just sent me another HDTV I currently have a 27" HDTv from Westinghouse and I've had it for about a year now. Since January, it's been having this very minor display problem where these very faint, maybe white noise lines or something have been showing up on the screen and I couldn't get rid of them. I couldn't figure out how to get rid of them, but they were so faint, that they didn't really bother me too much. In August, I wanted to go ahead and see if I could get this minor problem fixed. I called Westinghouse about the problem and they couldn't help (over the phone). I then called Best Buy (where I purchased the TV w/ a 4-year in-home warranty). Best Buy came over to try to fix the TV, but they couldn't figure out how or why it was happening. They told me to let them know if the problem got worse. After a while, I just dealt with the little lines on the TV and I forgot about it. ...Today, I come home and a 27" HDTv, the same one as the one in my room showed up today and I don't know why. I never agreed to a full replacement to be delivered or anything like that, but there's another TV in my house. What am I supposed to do here? -TNC __________________ Last Movies Seen (Theaters): Piranha 3D, Lottery Ticket, The Switch, Scott Pilgrim vs The World, The Expendables, Step Up 3D, The Other Guys, Dinner for Schmucks, Salt, Inception, Sorcerer's Apprentice, Predators, Despicable Me, The Last Airbender, Grown Ups, Toy Story 3, The Karate Kid, The A-Team, Shrek Forever After. Grrrr!! The SHH forums!

11-06-2007, 08:52 PM	#2
Fran Banned User Join Date: Mar 2006 Posts: 30,130	Re: Westinghouse just sent me another HDTV Is the shipping label addressed to your house?

11-06-2007, 08:53 PM	#3
DOG LIPS El Señor Presidente SHH! Administrator Join Date: Mar 2003 Location: Outpost #31 Posts: 32,967	Re: Westinghouse just sent me another HDTV Mail it to me, I'll take care of it. __________________ \|^^^^^^^^^^^^\|II ___ \| ______________ l '\|""";..,l ____ \|_…_…______===\|= _\|__\|…, ] \|= "(@ )'(@ )""""\|(@ )(@ )****(@)

11-06-2007, 08:53 PM	#4
Showtime Accomplishing Wonders SHH! Global Moderator Join Date: May 2005 Location: The Sky Posts: 40,958	Re: Westinghouse just sent me another HDTV __________________ ThinkMcflyThink.Com

11-06-2007, 08:53 PM	#5
The Lizard Didn't eat Billy Join Date: Dec 2000 Location: Atlanta, GA Posts: 15,579	Re: Westinghouse just sent me another HDTV PMing my address to you now....

11-06-2007, 08:53 PM	#6
hammy American Ham Join Date: May 2004 Location: Hiding the cheese Posts: 7,797	Re: Westinghouse just sent me another HDTV No idea, maybe Best Buy submitted a claim on your warranty. Are the lines evenly spaced, maybe about an inch apart and stacked horizontally? __________________ I demand another beetle. Jeff has a groin pull.

11-06-2007, 09:00 PM	#8
Abaddon Watching Join Date: Jan 2004 Location: Riding an elephant in a snake Posts: 38,941	Re: Westinghouse just sent me another HDTV "waaah!! I have two HDTV's in my house! What ever shall I do?! Oh, woe is me!"

11-06-2007, 09:02 PM	#9
DOG LIPS El Señor Presidente SHH! Administrator Join Date: Mar 2003 Location: Outpost #31 Posts: 32,967	Re: Westinghouse just sent me another HDTV __________________ \|^^^^^^^^^^^^\|II ___ \| ______________ l '\|""";..,l ____ \|_…_…______===\|= _\|__\|…, ] \|= "(@ )'(@ )""""\|(@ )(@ )****(@)

11-06-2007, 09:31 PM	#14
AhabTheArab Side-Kick Join Date: Jun 2007 Posts: 1,613	Re: Westinghouse just sent me another HDTV im gonna go ahead and have to call on mr. obvious for this one.

11-06-2007, 09:34 PM	#15
TNC9852002 Banned User Join Date: Aug 2002 Location: D Posts: 30,721	Re: Westinghouse just sent me another HDTV lol. I know, but it just seems TOO obvious, right? I just don't want to have some kind of weird bill come in the mail or some angry phone call about what happened to their TV or something.. -TNC __________________ Last Movies Seen (Theaters): Piranha 3D, Lottery Ticket, The Switch, Scott Pilgrim vs The World, The Expendables, Step Up 3D, The Other Guys, Dinner for Schmucks, Salt, Inception, Sorcerer's Apprentice, Predators, Despicable Me, The Last Airbender, Grown Ups, Toy Story 3, The Karate Kid, The A-Team, Shrek Forever After. Grrrr!! The SHH forums!

11-06-2007, 09:53 PM	#16
AhabTheArab Side-Kick Join Date: Jun 2007 Posts: 1,613	Re: Westinghouse just sent me another HDTV you yourself acknowledged the lack of a paper trail...

11-06-2007, 09:59 PM	#18
Kritish Banned User Join Date: Jul 2005 Location: Your friendly neighborhood missile silo Posts: 21,618	Re: Westinghouse just sent me another HDTV Keep it.

11-06-2007, 10:17 PM	#19
Apollo Side-Kick Join Date: Oct 2006 Location: The Moon Pandora Posts: 5,638	Re: Westinghouse just sent me another HDTV how many vertical lines do you have on your tv? __________________

11-06-2007, 11:11 PM	#20
TNC9852002 Banned User Join Date: Aug 2002 Location: D Posts: 30,721	Re: Westinghouse just sent me another HDTV lol...I don't even see them anymore...It's like they disappeared for some reason.. -TNC __________________ Last Movies Seen (Theaters): Piranha 3D, Lottery Ticket, The Switch, Scott Pilgrim vs The World, The Expendables, Step Up 3D, The Other Guys, Dinner for Schmucks, Salt, Inception, Sorcerer's Apprentice, Predators, Despicable Me, The Last Airbender, Grown Ups, Toy Story 3, The Karate Kid, The A-Team, Shrek Forever After. Grrrr!! The SHH forums!

11-07-2007, 12:03 AM	#21
TNC9852002 Banned User Join Date: Aug 2002 Location: D Posts: 30,721	Re: Westinghouse just sent me another HDTV There's only one room that I want to play games and watch movies and that's where the current HDtv is. A second HDtv in the house means that I have to find reasons to watch movies and games in another room.. I'm thinking about selling my old TV and using the money to buy something more useful. OR, I could sell them both and get a 1080p I'm thinking about getting this one: http://www.newegg.com/Product/Produc...82E16889101108 I don't need a TV larger than 37".. -TNC __________________ Last Movies Seen (Theaters): Piranha 3D, Lottery Ticket, The Switch, Scott Pilgrim vs The World, The Expendables, Step Up 3D, The Other Guys, Dinner for Schmucks, Salt, Inception, Sorcerer's Apprentice, Predators, Despicable Me, The Last Airbender, Grown Ups, Toy Story 3, The Karate Kid, The A-Team, Shrek Forever After. Grrrr!! The SHH forums! Last edited by TNC9852002; 11-07-2007 at 12:16 AM.

11-07-2007, 10:03 AM	#22
TNC9852002 Banned User Join Date: Aug 2002 Location: D Posts: 30,721	Re: Westinghouse just sent me another HDTV -TNC __________________ Last Movies Seen (Theaters): Piranha 3D, Lottery Ticket, The Switch, Scott Pilgrim vs The World, The Expendables, Step Up 3D, The Other Guys, Dinner for Schmucks, Salt, Inception, Sorcerer's Apprentice, Predators, Despicable Me, The Last Airbender, Grown Ups, Toy Story 3, The Karate Kid, The A-Team, Shrek Forever After. Grrrr!! The SHH forums!

11-07-2007, 10:06 AM	#23
terry78 I'm laughing internally Join Date: Mar 2004 Location: Northwest Indiana Posts: 54,152	Re: Westinghouse just sent me another HDTV As long as they're not going to come after your ass later attempting to charge you for it....it should be cool. I work in the logistics area though, so if an extra one is sent out, it comes out of someone's pocket on this end, so they may attempt to locate it. But it's your call. __________________ It's better to be seen than viewed. ----------- Who the **** makes a movie and while planning it is like, "you know what this needs...is some Greg Kinnear."

11-07-2007, 10:11 AM	#24
EdRyder Side-Kick Join Date: Aug 2005 Posts: 2,288	Re: Westinghouse just sent me another HDTV FYI Logitech operates the same way.Call them up while your warranty is still valid and they will send you a brand new item in the mail.You dont have to send them the broken keyboard or even speaker set....Its like, they just believe you. It was a strange experience. __________________ Julia: "Well, I ought to suit you then. I'm corrupt to the core."

11-07-2007, 12:19 PM	#25
TNC9852002 Banned User Join Date: Aug 2002 Location: D Posts: 30,721	Re: Westinghouse just sent me another HDTV Yeah, I called both Westinghouse and Best Buy while I was under warranty, and I guess since Westinghouse couldn't help and neither could Best Buy, that someone put in the claim to get another sent out to me. I'm thinking about selling this older TV here, If anyone's interested, PM me and I'll put you on a consideration list. -TNC __________________ Last Movies Seen (Theaters): Piranha 3D, Lottery Ticket, The Switch, Scott Pilgrim vs The World, The Expendables, Step Up 3D, The Other Guys, Dinner for Schmucks, Salt, Inception, Sorcerer's Apprentice, Predators, Despicable Me, The Last Airbender, Grown Ups, Toy Story 3, The Karate Kid, The A-Team, Shrek Forever After. Grrrr!! The SHH forums!

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