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#3 |
Sieg Zeon
Join Date: Aug 2006
Posts: 17,972
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Personally, I really like how Bioware interacts with their fans, but even I can admit it isn't the best idea.
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#4 |
Look on the bright side
Join Date: Dec 2005
Posts: 11,892
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Granted.
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Cass: Where are we going? The Doctor: Back of the ship.Cass: Why? The Doctor: Because the front crashes first. Think it through. |
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#5 | |
IKYN Guy Groupie
Join Date: Aug 2000
Posts: 80,970
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The first type is someone like Jessica Merizan (BW's community outreach director), who just tells people what they want to hear. At first I thought her handling of the Retake ME3 movement was great. She was being calm and patient and respectful. Then I realized, she was just telling people what they wanted to hear. Some of her tweets are so misleading it isn't even funny. When one person complained about the Normandy's fate, her response was, "Well you better go and save them with the EC then," (or something to that extent). Two or three days later it was announced that there would be no added game play to the EC. It is like she is so scared of pissing anyone off that she will stretch the truth (if not outright lie) to tell people what they want to hear. The second type is Casey Hudson, Mac Walters, etc. They initially promise gamers everything under the sun. Then when they are called on their "lies," (whether validly or not), they turn on their fans like sharks, saying that it is their vision, the fans are just being entitled cry babies, etc. The second that they feel even slightly threatened, they become the same type of internet trolls that their worst fans are. This is the problem with the gaming industry as a whole. A lot of producers, designers, etc...are gamers. They are just as big of nerds and geeks as us. As such, they act just like us. Which can be cool at times, but at other times is totally unprofessional and off-putting. I think that EA/BW and all studios really need to take a lesson from the ME3 fallout. One of the biggest reasons that it spiraled out of control is that there was so much of a mixed response due to the fact that BW had a hundred different people speaking on their behalf. You had Hudson, Walters, Merizan, and so many others speaking for BW rather than one unified response. To make matters worse, EVERYONE was saying different things. Merizan was trying to appease fans, Hudson/Walters were going on the attack, insulting the fans personally through Twitter, etc. They were also doing it through so many different mediums. There was Twitter, the message board, interviews, etc. This all added to the fan frustration. A mess of that proportion would never happen in the film industry because they allow professionals to handle P.R.. Developers today, almost want to be as big of celebrities as movie directors. But they aren't ready for any of the backlash that comes with that. Gaming studios need to start hiring proper P.R. people rather than just letting the devs speak for themselves. Moving forward, they need to realize how important a unified message is. If I were running EA, the first thing I would've done following the ME3 debacle would be to order all BW staffers to shut down their Twitter accounts, delete their message board accounts and do no interviews without EA's approval. The gaming industry needs to learn from Bioware's mistake and adopt a proper P.R. model moving forward. |
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#6 |
Look on the bright side
Join Date: Dec 2005
Posts: 11,892
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Agreed, but as a point of accuracy Walters and Hudson never went on the attack - they were probably the only one's to do the smart thing as you suggested and go totally mum when the situation began to erupt into something larger.
But yes, certainly most of the aggravating factors as you said erupted from a confused and frankly useless PR response that failed to circle their wagons properly and poor forum moderation.
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Cass: Where are we going? The Doctor: Back of the ship.Cass: Why? The Doctor: Because the front crashes first. Think it through. Last edited by Upset Spideyfan; 08-13-2012 at 12:13 PM. |
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#7 |
Side-Kick
Join Date: Sep 2010
Posts: 2,676
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^^ In my opinion, Walters and Hudson being MIA only makes the situation worse. They started- first by being budy with the fans like Matt said- and then promising them the moon when it comes to ME3. What the fans ultimately gets is a great game indeed, but not the one that BW had promised them.
And when the fans wants some answers, those guys went MIA. I dunno...but it seems like a dumb move to me. They need to at the very least makes a direct statement about the whole situation and not dancing around the issue. The fallout from ME was not only because the fans was dissapointed by the end product, it's because they didn't get any real answers from all parties involved. |
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#8 |
Look on the bright side
Join Date: Dec 2005
Posts: 11,892
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There were only 3 statements needed imo:
We are collecting your feedback and preparing an announcement/ We are making the extended cut/ Extended cut will be available on the following date. Keep it straight forward and simple. Which is why like I said in the first place, I'm not a fan of being buddy buddy with your fanbase because it limits the ability to easily bottle up when one needs to.
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Cass: Where are we going? The Doctor: Back of the ship.Cass: Why? The Doctor: Because the front crashes first. Think it through. Last edited by Upset Spideyfan; 08-13-2012 at 12:30 PM. |
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#9 |
Side-Kick
Join Date: Sep 2010
Posts: 2,676
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@ Matt
Couldn't agree more. The whole thing was really a PR nightmare. The whole situation could have been diffuse, in my opinion, with a proper PR handling. As far as jessica, i don't think i can really blame her for her twitter comments and whatnot prior to the EC. I don't think that she knew 100% how the EC would have turned out. BW just fed her scripts to say to the fans. |
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#10 | |
Side-Kick
Join Date: Sep 2010
Posts: 2,676
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As far as statements from Hudson and Walters... i meant that they should have made one just as the s-storm began. The fans felt slighted because they didn't get what was promised. |
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#11 | |
Look on the bright side
Join Date: Dec 2005
Posts: 11,892
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Cass: Where are we going? The Doctor: Back of the ship.Cass: Why? The Doctor: Because the front crashes first. Think it through. Last edited by Upset Spideyfan; 08-13-2012 at 01:14 PM. |
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#12 | ||
IKYN Guy Groupie
Join Date: Aug 2000
Posts: 80,970
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That being said, some of her stuff was oddly specific. Too much so to just be saying the script. I feel like she just really wanted everything to go back to how it was pre-ME3 when BW still reigned as king of the geeks so she said anything that she thought people would want to hear. |
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#13 | |
Look on the bright side
Join Date: Dec 2005
Posts: 11,892
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Cass: Where are we going? The Doctor: Back of the ship.Cass: Why? The Doctor: Because the front crashes first. Think it through. Last edited by Upset Spideyfan; 08-13-2012 at 02:07 PM. |
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#14 |
Side-Kick
Join Date: Sep 2010
Posts: 2,676
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^^ The whole thing is just sad. if you go to the BSN, almost all the posters there are haters.Makes going to that place just depressing. And to think that most of those guys used to be hardcore BW fans. I remember the Fallout 3 controversial ending too...and how the fans reacted to it, but then Bethesda came up with broken steel and all is well again.
When all of this is over and done with, what peope are going to remember is not going to be the 'controversial endings', rather, the fans reaction to it. |
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#15 |
Look on the bright side
Join Date: Dec 2005
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Just to point out as someone who frequents the place the BW forums have always been like that. Even in these threads, there were many references to the forums back in the ME2 threads as a pretty negative place. I had to sort of stop going for a while because the place was bumming me out during the ME2 release year.
They've actually kind of returned to normal in the last month or two.
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Cass: Where are we going? The Doctor: Back of the ship.Cass: Why? The Doctor: Because the front crashes first. Think it through. Last edited by Upset Spideyfan; 08-13-2012 at 02:20 PM. |
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#16 |
Side-Kick
Join Date: Sep 2010
Posts: 2,676
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^^ i've visited that place since ME2 ..on and off...and i don't remember that much negativity, honestly.
But you're right. Things there has slowly return to 'normal' |
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#17 | |
Look on the bright side
Join Date: Dec 2005
Posts: 11,892
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At this point BW just needs to get to releasing good strong content on a consistent basis again. ME DLC has almost always been very good and what we've seen of Leviathan looks pretty solid thus far, its about consistency at this point.
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Cass: Where are we going? The Doctor: Back of the ship.Cass: Why? The Doctor: Because the front crashes first. Think it through. Last edited by Upset Spideyfan; 08-13-2012 at 05:57 PM. |
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#18 |
Side-Kick
Join Date: Apr 2008
Location: montreal
Posts: 34,266
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![]() ![]() News ![]() on Aug 13, 2012 at 03:56 PM 6,543 Views 771 Saving Earth and stopping the Reapers didn't seem appealing for most gamers it seems. In its five months since release, BioWare says 42 percent of players actually finished Mass Effect 3. ... More source: GI well any that there will be a goty for atleast this final in stallment can forget it now. not that it was ever really gonna happen. but it would have been cool if it did. |
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#19 | |
Look on the bright side
Join Date: Dec 2005
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I thought this was interesting info but the title is a bit sensationalist. ME3 performed at what is the average for a BW game.
EDIT: This makes that clearer: http://www.joystiq.com/2012/08/13/ma...agon-age-seri/ Only 42% of players finished Mass Effect 3... Which makes it the second most often completed game that Bioware has released... In relation to BW's other games this gen: Mass Effect 2= 56%, Dragon Age 2= 41%, Mass Effect 1= 40%, Dragon Age Origins=36% According to Melo the ME2 number spiked this year (as people prepped for ME3) so we don't know what the game's completion rate was naturally at (my guess is high 40's). EDIT: http://pc.ign.com/articles/111/1118657p2.html - apparently roughly half so I'd say my high 40's figure is right. It was a big deal when Heavy Rain pulled off 72%, most people just don't finish their video games. Consider that only 10% (!) of players finished Red Dead Redemption. http://www.industrygamers.com/news/1...-ndash-report/ Quote:
http://www.computerandvideogames.com...f-2012-so-far/ http://www.computerandvideogames.com...e=6#top_banner That being said, I expect AC3 to end up taking it in most places anyway.
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Cass: Where are we going? The Doctor: Back of the ship.Cass: Why? The Doctor: Because the front crashes first. Think it through. Last edited by Upset Spideyfan; 08-14-2012 at 12:02 AM. |
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#20 |
Look on the bright side
Join Date: Dec 2005
Posts: 11,892
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Leviathan's release date is on the 28th of the month, which is the week before I get back into the grind so
![]() http://blog.bioware.com/2012/08/15/l...icially-dated/
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Cass: Where are we going? The Doctor: Back of the ship.Cass: Why? The Doctor: Because the front crashes first. Think it through. Last edited by Upset Spideyfan; 08-15-2012 at 04:09 PM. |
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#21 |
Infinity War!
Join Date: Dec 2005
Location: Londinium, North of Gaul, circa XLIII AD
Posts: 112,144
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If so few players are completing their games no wonder they said **** the ending!
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Xbox GT: BAHAMUT ZERO X 147,092 G X-MEN - AVENGERS - JUSTICE LEAGUE
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#22 |
Literary elitist
Join Date: Jan 2005
Posts: 6,045
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Yeah, I'm pretty notorious for not finishing games.
Funny you should mention Red Dead. I've never made it out of Mexico. |
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#23 |
Side-Kick
Join Date: Jul 2008
Location: Canada
Posts: 3,786
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When does Red Dead even finish? I stopped playing the game after you meet up with your son and do a bunch of boring side quests with your family.
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#24 |
Literary elitist
Join Date: Jan 2005
Posts: 6,045
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Sometime after that.
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#25 |
Look on the bright side
Join Date: Dec 2005
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The game more or less ends right after that.
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Cass: Where are we going? The Doctor: Back of the ship.Cass: Why? The Doctor: Because the front crashes first. Think it through. |
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