Dell XPS 400 Wont Go PAst Flash Screen

[MadVillainy]

I have this Dell XPS 400 and it will not go past the Dell splash screen. THere are no beeps and the diagnostic lights 2 and 3 are solid green. As well as the light near the floppy drive. Keyboard and mouse don't work.
ANy help?

"Drive 5 not found: Parellel ATA, PATA-1 (Pre IDE Slave)
Alert! Previous attempts at booting this system have failed at checkpoint [Ithr]. For help in resolving this problem note this checkpoint and contact Dell Technical Support.
Strike F1 key to continue, F2 to run the setup utility."

EDIT: Title should say Splash screen

 

[black_dust]

sounds like what ever drive 5 is (hard drive, or cd/dvd rom) has failed or come out of boot sequence.

Can you not press f2 and get into the bios?

 

[MadVillainy]

no I cant

 

[MadVillainy]

no I cant

 

[black_dust]

Hmmm sounds problematic then, normally the keyboard works no matter what

 

[Kable24]

can you get into safe mode or maybe even try last known good config.

 

[black_dust]

can you get into safe mode or maybe even try last known good config.

Hows he going to do that with no keyboard :P

 

[Kable24]

ITHR refers to the Internal Thermal Probes on the CPU. These probes check the temperature of the CPU. When something's wrong with the probes (or when the system detects something wrong with the probes due to the possible problems below) the system stops booting and it just gives following errorscreen

"Alert! Previous attempts at booting this system have failed at checkpoint [Ithr].
For help in resolving this problem please note this checkpoint and contact Dell Technical Support"


What can cause this error?

Well, this is the problem since quite a variety of problems can trigger the error.

1: the bios can be malfunctioning (a bios reset or flash can give a solution)
2: the cpu can be malfunctioning (this requires a new cpu)
3: the cpu socket can be failing (this requires a new mb)
4: the problem can be with bad usb sockets
5: even a bad uplink to a usb hub can cause this error to appear.


I'm going for the bad usb sockets

 

[black_dust]

You assumed the keyboard isn't working. I haven't. That's why I asked.

Ummm no, he said Keyboard and mouse don't work, and then i asked if he can get to the bios with the keyboard.... and he said no...

Thats not assumption

 

[Kable24]

yeah. I saw that after I posted. I wanted to read the ITHR error and I saw that his keyboard isn't working. Sorry about that.

 

[MadVillainy]

ITHR refers to the Internal Thermal Probes on the CPU. These probes check the temperature of the CPU. When something's wrong with the probes (or when the system detects something wrong with the probes due to the possible problems below) the system stops booting and it just gives following errorscreen

"Alert! Previous attempts at booting this system have failed at checkpoint [Ithr].
For help in resolving this problem please note this checkpoint and contact Dell Technical Support"


What can cause this error?

Well, this is the problem since quite a variety of problems can trigger the error.

1: the bios can be malfunctioning (a bios reset or flash can give a solution)
2: the cpu can be malfunctioning (this requires a new cpu)
3: the cpu socket can be failing (this requires a new mb)
4: the problem can be with bad usb sockets
5: even a bad uplink to a usb hub can cause this error to appear.


I'm going for the bad usb sockets

so what can I do in the case of these problems