Gundam
Civilian
- Joined
- May 2, 2007
- Messages
- 439
- Reaction score
- 0
- Points
- 11
On may 5th i sent my pre- order payment. of 1200.00 USD to Oliver von der Heydt
Ebay name OVDH1 SHH bored name OVDH. Some of you may have seen his ebay listing months ago
I ordered my suit before his e-bay listing Due to all the great things i heard about him and his work. Everyone i talked to said he was great to deal with and got there suit's in 2 to 3 months time..... The same thing he told me so i thought what did i have to fear i have heard nothing but good things and i waited a year before i mad the huge jump to buy this suit.
His first massages where of course fast..... when it comes to money every seller is fast with a reply!with a price hike.
I then ask for an update on the status of my suit should be soon to be done suit! and i get this
So on the 12th of August i asked for another update Hey Oillie any updates? hope i am not bugging you. I then come to find my suit has had no work done to it!
After a few weeks Ollie e-mails me with the news i had been waiting for.
So i ask how long will shipping take.
then i get this e-mail
On the 10.3.07 i ask is my suit ready?
I ordered my suit before his e-bay listing Due to all the great things i heard about him and his work. Everyone i talked to said he was great to deal with and got there suit's in 2 to 3 months time..... The same thing he told me so i thought what did i have to fear i have heard nothing but good things and i waited a year before i mad the huge jump to buy this suit.
His first massages where of course fast..... when it comes to money every seller is fast with a reply!with a price hike.
I even went as far as to help report fake e-bay listings makeing money off of his work.... ironic. So after weeks of waiting for my what should have been half done suit.... i get this e-mailIn a message dated 5/2/2007 7:57:26 P.M. Eastern Standard Time, writes:Hi,
the current problem I have is that I live in germany and the USDollar is constantly losing against the euro which forced me to raise the price to $2400. I know this is much but I couldn't avoid it. Let me know if you're still interested.
Best wishes
Ollie
So i figure Ok great then i can have an even more accurate display suit... SO i think nothing of it.In a message dated 6/19/2007 5:14:43 P.M. Eastern Standard Time, writes:
Hi,
yes, last week I received my original costume pieces. I've attached a few pics of it with a small quickly made test piece of my version beside. My reds are really close to the original, I only had to change the blues a bit and placed the order for your print yesterday. I should receive it in 2-3 weeks and should be ready with the costume by the end of July hopefully.
Best wishes
Ollie
I then ask for an update on the status of my suit should be soon to be done suit! and i get this
So i say ok i guess it takes time and everyone that ordered there suit as far as i knew got it.... So i cut him some slack. I in no way was ever rude to him in any way at any point of are businesses trans action. Even with repeated e-mails of how my suit keeps getting pushed back further and further then the due dates he gave me.In a message dated 7/19/2007 3:19:59 P.M. Eastern Standard Time writes:Hi,
not yet, sorry for the late reply. My new mold is coming next week and also the print. From that time on the hot phase starts. In August I have nothing else to do than making spidey suits.
Best wishes
Ollie
So on the 12th of August i asked for another update Hey Oillie any updates? hope i am not bugging you. I then come to find my suit has had no work done to it!
SO i ask when will my suit be ready then he replys with...In a message dated 8/16/2007 5:32:23 A.M. Eastern Standard Time, writes:
Hi,
here some pictures I made last week of the print and the new mold, which I also posted on the hype. The suit is now getting sewed up, the webbing is also ready.
Best wishes Ollie
My suit just gets takes longer and longer. But i figure Well 2 more weeks no big deal. BTW he sent this same picture to another member saying it was a picture of his suit also....In a message dated 8/22/2007 7:48:55 A.M. Eastern Standard Time, writes:
Hi,
will be ready in 2 weeks from now latest. Here a pic of the fabric with webbing, it's getting sewed right now.
Best wishes
Ollie
After a few weeks Ollie e-mails me with the news i had been waiting for.
So i send the money and can not wait to see the fed ex truck at my place.In a message dated 9/3/2007 5:22:30 A.M. Eastern Standard Time, writes:Hi,
your suit will be finished and ready to ship tomorrow. Pictures will come tonight. As for the shipping, if you agree I will use FedEx as it's the safest. Cost will be $145. So the remaining balance is $1345.
And to confirm your address:
Chazz Womack
correct?
Best wishes
Ollie
So i ask how long will shipping take.
SO i think SWEET one day awsome!..... here is where everything falls apart.In a message dated 9/4/2007 5:43:59 P.M. Eastern Standard Time, writes:Hi,
sorry for the short delay, pics are coming tomorrow. FedEx only needs 1 day from Germany to the USA.
Now i think Great this is a stand up guy everything i heard is right about him.... Later on i find out he sent the same e-mail to 2 other guys almost identical with different pictures... and a few text tweaks..In a message dated 9/5/2007 12:03:14 P.M. Eastern Standard Time, writes:Hey,
I ran out of time. I leave tonight and will be away for 3 weeks and there's just about 3 hours of work missing to complete the costume. I really planned to have everything ready until today but I failed. See the picture below, the costume is almost finished. I am really really sorry. If you agree I will refund the second payment and you can send it again on Sept. 28th when I'm back and made the last steps on the suit.
Again I'm so sorry
Ollie
then i get this e-mail
What was 3 hours of work.... now becomes a few days. But i say Hey your sick hope you feel better....In a message dated 9/29/2007 5:56:35 A.M. Eastern Standard Time, writes:Hi,
just came back. I'm sick, but no big deal. I will have your suit ready in a few days.
Best wishes
Ollie
On the 10.3.07 i ask is my suit ready?
Little did i know this would be the first of many e-mails with false shipping datesIn a message dated 10/4/2007 12:44:50 A.M. Eastern Standard Time, writes:Hi,
you'll get the final pictures over the weekend and I'll send it to you on monday.
Best wishes
Ollie
In a message dated 10/15/2007 12:52:17 A.M. Eastern Standard Time, writes:Hi,
sorry for the delay. I'll mail you with more details tonight, have to go to work now.
Best wishes
Ollie
a delay of not replying to a single e-mail that lasted from the 10.4.07 to 10.15.07 while he replyed to other e-mails... i have the proof i would have to ask for permission posting others e-mails.
So i sent this e-mail
Ok.... it has been a while since you updated me. hope it's good new's fingers crossed.
Chazz
In a message dated 10/15/2007 4:20:27 P.M. Eastern Standard Time, writes:Hi,
no bad news. your suit will ship thursday, pictures come on wednesday. I started my practical year on Oct. 1st and sometimes I have a 14 hour day which I didn't expect.
best wishes
Ollie
So this was a first in a long time where Ollie e-mailed me on time. I then sent an e-mail
OK what is going on? No pictures on wesnday and no tracking number from fed ex today! it's 11:40 AM here so it's 5:40 in germany! And so far nothing from you on my suit. I know for a fact i have order my suit before others and they have reicved there Items before i have!! I also know for the 11 days you didn't reply to a single E-mail i sent from 10/4/07 till `10/15/07
You where in contact with others updating them on there suits while i was being ignored!
But yet again my suit didn't ship.... but this time a picture came
Then apologized for my last e-mail. and sent the last payment...In a message dated 10/18/2007 4:33:57 P.M. Eastern Standard Time, writes:
Hi Chazz,
yesterday was a long day, but here it is finally. What I would need from you is the final payment, $1345.
Best wishes
Ollie
Then believe it's over and i will have my suit in no time.... I then e-mailed to ask if my suit made it out.... no reply, i then e-mailed on monday asking for my suit made it out.... No reply I am not going to post the montain of e-mails i sent him that where all very claim and understanding... and trying to be a nice guy.In a message dated 10/19/2007 12:55:57 A.M. Eastern Standard Time, writes:Hi,
I will not be home for the fedex courier to pick up today but I check if my parents are. If not, I have the chance to send it on monday.
Ollie
10.25.07
Ollie it's been it's been almost a week since you last contacted me about shipping my suit..... I would really like to know what is going on? it's 2:41AM here so it's about 8:42AM your time. Is my suit going to shipp anytime this week!?! if it ships any later i will miss the 30th dead line
10.27.07
Where are you Ollie?????
I have been waiting for days for a reply about finished suit that i do not have in hand! All of my hospital visits and children's partys i had to cancel! One was even a paying gig , and the money would have been nice considering i paid you almost 2600.00 USD for a suit i have been waiting on for almost 6 months now. I would like a tracking number for my suit or a Refund!! I really don't want to do this but if i have to i will file a claim with paypal .
It's been 8 days with no word from you, Everytime you say the suit will ship it dosent and you vanish for a few days. Then you reply after days of nothing with a new shipping date then yet again your gone and the suit dose not ship.... Please help me out here i really want the suit what is taking so long. What happened where have you gone!?!?!
on
10.29.07 i copyed and pasted my last e-mail i sent to ollie and filed a claim with paypal.... Later in the day he replys... days of nothing he finally replys on paypal with..
At this point i don't believe a word he has to say anymore... so i reply on paypal.From Seller: Oliver von der Heydt on 10/30/2007 08:53 PDT
I'm sorry. I managed to be home earlier today and will drive to frankfurt to the fedex center today, so you'll have the suit by tomorrow. Tracking will be . Ollie
From Buyer: Chazz Womack on 10/30/2007 16:22 PDT
Alright OllieI will drop my dispute after the suit is in hand. And the tracking number shows up nothing...
Hopeing he will reply with a reason for this... nope nothing!
From Buyer: Chazz Womack on 10/31/2007 13:15 PDT
Tracking number still shows nothing..Please reply.
From Buyer: Chazz Womack on 10/31/2007 22:37 PDT
Tracking number still shows up as nothing on fedex.com and it has been past 24 hour so if it did ship i am sure it would have been in the system by now .... also the suit is not here like you said it would be.so i am sure it didn't even ship yet again! and i bet i wont hear from you at all for another 2 weeks!