My worst time in a cinema.
I used to work in a cinema. Over a year ago, The Village was showing. We were walking around, probably waiting for the next screen to come out to clean, when we heard something about complaints of misbehaviour in The Village. We went around to have a gander. A couple of other staff were already on the scene. What we seen was a fairly full screening, and at the very top back corner were a gang of kids about 12 years old. They were all smoking, they were yelling random swear words at random times, people in the audience were telling them to shutup but the kids would just yell at them, these kids really made a scene!! They were throwing stuff too. It's hard to describe, but they were the worst behaved kids I have ever seen. Just purposely being little monsters. So the staff went up there to tell them to shutup, no good, they couldn't get them to shutup or leave. We used the radio to get security up to kick them out. But for some reason or another, the security wasn't able to come up.
Eventually, some of us managed to coax a few of the kids out. Eventually there was two left. These two just refused to leave. It was just myself and one other staff guy at this point. Man, the audience was pissed off with these kids. When I was up there trying to talk to them, one of them was hiding behind seats, shouting and stuff. Throwing stuff at the audience below. While trying to get him to leave, saying something like "c'mon, let's go", I put my hand on his arm. He gets up and gets in my face "what the ****, I'll kick your **** in!". I lost my temper, I grabbed the kid by the back of his jumper, and started dragging him down the stairs. His friend came up behind me and pushed me, so I grabbed him too. I started dragging them, literally trailing them down the stairs. The entire audience erupted in applause.
When I got to the doors, while still holding them I practically threw them through the doors. It felt really good doing it.
I dunno whether I should have done it or not. I know that staff aren't allowed to grab kids. I would have got sacked right away if the management ever found out. Worst case scenario, I might have ended up under arrest if the kids parents decided I had assaulted their kids. But that's not why I doubt if it was the right thing to do.
It just bothers me that I lost my temper like that.
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