Discussion in 'Tech & Support' started by Silvermoth, Mar 28, 2019.
It's happening on mobile. Desktop is fine for me.
You must see it now. I moved it lower.
I think I know what the problem is. There's this weird blue bar artifact at the top that I think shouldn't be there. It appears right before the Avengers: Endgame link at the top.
Can you take a screen shot?
I tried Opera and Firefox and it's the same story.
I don't have an image hosting site, so I uploaded as my avatar.
Thanks, I'll try removing it. It isn't causing me any problem.
I found another site and this is what the site looks like for me:
I removed the Avengers link. Have you tried different browsers?
I've tried Opera and Firefox and the same deal. I'll post pics.
I think the problem might be due to your Screen Resolution setting being too low. Try setting it as high as it goes.
Set it to 1440p and it didn't.change anything.
did you check landscape view?
Yep. Same story.
I set you as a moderator. Now is it visible?
Uh... Why do I have mod powers now?
No. I don't know what it is. I don't if I want to risk factory resetting my phone.
I'm checking if there is some weird usergroup permission causing this. Can you confirm you still don't see the alert bar?
Yes, I'm on my PC now and I see that you moved the notification bar below SHH logo, but it's still not appearing on mobile for me.
You should try clearing the caches of your phone browsers. For Edge, tap on the App in settings, Tap on storage, tap Clear cache. They're all similar
Did not work.
I have one more thing to try. Switch to desktop view, tap the 3 dots in the bottom menu in Edge, and see if you can see the alert bar.
I can see it in Desktop View.
Okay I now see my profile pic in the right corner and it opens my sidebar showing my inbox and alerts.