Cannot Reset Password or Get Authentication Code

[LordShadow]

I've been unable to receive the authentication to log back in with my old username or get a new password reset. Also, I can't use the Contact Us feature either. It's saying my messages contain spam-like or inappropriate elements which is absolute nonsense. I'm only trying to ask for information or help.

Does anyone know the administrator I can contact for assistance?

 

[ComicChick]

are you able to access the email the account has on it?

 

[LordShadow]

are you able to access the email the account has on it?

Yes, no problem. But SHH forums seems to think my email is spam for some reason.

I submitted a request for a password reset and it won't let me reset my password. I don't see a workaround.

 

[ComicChick]

i'll send it up to see if anyone can figure it out

 

[LordShadow]

i'll send it up to see if anyone can figure it out

FYI, my normal username is @TheVileOne.

Thank you for looking into this.

 

[ComicChick]

FYI, my normal username is @TheVileOne.

Thank you for looking into this.

i had it send an email to do a pw reset to the email on file for that account. if you don't get anything in 24 hours let me know and i have another tactic i can try

 

[LordShadow]

i had it send an email to do a pw reset to the email on file for that account. if you don't get anything in 24 hours let me know and i have another tactic i can try

Thank you for your help again @ComicChick . I will be on the lookout.

 

[LordShadow]

As an update, I did not appear to receive a new email password reset.

 

[TheVileOne]

i had it send an email to do a pw reset to the email on file for that account. if you don't get anything in 24 hours let me know and i have another tactic i can try

For ComicCick, the system finally sent me a password reset and let me log back in and re-confirm my account. Not sure what was happening and caused this. I wasn't getting any kind of alerts.