Girlfriends Computer Problem.

BillPardy

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LONG STORY (Feel free to skip to the short version)

A few months ago, my girlfriends laptop broke. She was interested in buying a new desk top to replace it, and had expressed interest in some day building her own PC. A friend of ours essentially said, "Why wait until some day? I can help you develop a build and assemble it with you, easy as cake!"
This of course was not the case. He did help with the build, and he did help assemble it, but there is the pesky problem of... it doesn't work. After nearly two thousand dollars, he was now giving her a list of diagnostic equipment she should buy, and ducked out of the situation. Nearly three months later my girlfriend is heartbroken and betrayed, with the worlds most expensive dust collector/cat tree.

SHORT STORY
The computer starts up, the fans begin spinning, we get to the point that the windows instillation would be begin, and it then begins a reset loop.

Any ideas what the problem may be?

The concern of bringing it to a repair shop is in the past we've brought a computer in to be repaired, been told that a part was broken (may or may not have been, I'm not a techy, I don't know ****), and the part has been replaced with a lesser, cheaper part, and the better, expensive part has just been pocketed, with an expensive (or what I think to be expensive) build like my girlfriends this is an even bigger fear.
 
Is there any kind of error code or warning? How far into installing Windows does it get before restarting? A list of all the parts used would be helpful as well. It could be many things, I suspect maybe the RAM is bad/wrong but it might be the harddrive or some other part is not compatible.
 
Everything looks compatible and proper, no conflicts or anything unusual or missing.

I'm assuming he has the RAM properly inserted into the computer. If he didn't seat the RAM properly it can cause errors or randomly restart, although usually there will be an error message about insufficient RAM. Sometimes it can just be bad out of the box on rare occasions too which can make a computer fail to properly run.

The DVD drive is Lite-On which occasionally can be twitchy too but generally reliable. I've used them in the past and even if it were defective I don't think it would cause a random restart.

You probably checked this but are there any scratches or marks visible on the install disc?
 
The disk is fine, it restarts with, or without it. There is two sticks of ram in it, we've tried running it with one, then the other, with no change.
 
Pffew... By reading the thread's title I thought your girlfriend found your secret porn folders.
 
Have you ever been able to successfully install the operating system on the computer at all? You say that you have 2 hard drives installed in the computer, is one set to master & the other slave or could you have both set to master or slave & one is throwing the other off from booting up correctly?
 
There are three from the list, two standard drives and a SSD. I don't think the master/slave setting would be an issue although it might be the SSD which is I assume is the main drive. I've never dealt with them but hardware wise it should operate similarly to traditional harddrives. Try taking out two of the drives and then installing to one.
 
We haven't been able to install an operating system to the computer at all.
Tried to install on to one hard drive, it didn't change anything.

Thanks for the help so far, really appreciate it.
 
I'm running out of ideas. I'm still thinking it is a bad part somewhere but without physically poking around at it myself that's hard to test. You may have to break down and take it to a reliable repair shop or get the friend who assembled this computer to stop dodging their responsibility and help fix it.

The parts should still be under warranty so if it is indeed a bad component at least you can get a replacement for it for free.
 

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