Dave McFly
"You got the touch!"
- Joined
- Apr 13, 2001
- Messages
- 11,375
- Reaction score
- 3,162
- Points
- 103
I currently have Adobe Reader 9.3.2, and when my pc boots up it says there is a update and when i click on it, it tries to install i get this error text:
This patch package could not be opened. verify that the patch package exists and that you can access it, or contact the application vendor to verify that this is a valid windows installer patch package.
Error: 1635
And a link for details but it shows NO mention of Error: 1635. I tried downloading the update (version 9.3.3) from the website and tried to install, it gets to 100% and a box pops up with the same "this patch package could not be opened...blah blah blah". I tried uninstalling it from the add/remove programs in control panel, and it only shows the program but no way to remove it. I tried a 3rd party uninstaller, and it gave me the "this patch package could not be opened B.S." again! So any help other than telling me to do a fresh install of windows will be most helpful, FYI I am running Windows XP home service pack 3.
P.S. I tried removing the 2 folders that say Adobe (Adobe, and Adobe(2) ) and have reader in them, for some reason i have 2 of them and it says it is denied.
I have included a screen shot of add or remove programs that shows that I have NO way to remove Adobe Reader 9.3.2
This patch package could not be opened. verify that the patch package exists and that you can access it, or contact the application vendor to verify that this is a valid windows installer patch package.
Error: 1635
And a link for details but it shows NO mention of Error: 1635. I tried downloading the update (version 9.3.3) from the website and tried to install, it gets to 100% and a box pops up with the same "this patch package could not be opened...blah blah blah". I tried uninstalling it from the add/remove programs in control panel, and it only shows the program but no way to remove it. I tried a 3rd party uninstaller, and it gave me the "this patch package could not be opened B.S." again! So any help other than telling me to do a fresh install of windows will be most helpful, FYI I am running Windows XP home service pack 3.
P.S. I tried removing the 2 folders that say Adobe (Adobe, and Adobe(2) ) and have reader in them, for some reason i have 2 of them and it says it is denied.
I have included a screen shot of add or remove programs that shows that I have NO way to remove Adobe Reader 9.3.2
