Swearing customers, do you have any problem with it?

Lunar_Wolf

WTF face
Joined
Apr 16, 2006
Messages
41,215
Reaction score
6
Points
31
A man walked into our store a few minutes ago and our conversation went as followed.

Customer-''Can I have a box of matches?''

Me-''Here you go, that's 50c.''

Customer-''50c?''

Me-''Yeah''

Customer-''****...Jesus, I could get a lighter across the road for cheaper, ****ing hell''

My question to you is, do you have a problem with customers who swear? I don't mind people swearing, but I do find it kinda rude when someone is letting off f-bombs while your serving them.

I swear as much as the next guy, but I would never starting swearing about something at a person who is serving me.
 
A year or two back, a man called looking for an ad we listed on air for a '98 Accord

Me: Ok, here it is (tells him number)
Man: Does it have a price listed?
Me: This says $5000
Man: GAH, that's too damn high!
 
When I worked telephone customer service "profanity" was just a way of life. Some people got angry and swore others just did it because that's the way they talk. In any case it's never really bothered me.
 
According to my old English grammar teacher in 9th grade, she said swearing was an expression of ignorance by people that don't have a firm grasp of the English language.
 
I don't mind swearing so long as it's not in anger, and not towards me. I can generally just let it roll off of my shoulder, but there's always that one that will set me off.

Working as a secretary will teach you to not let things get to you. Occasionally it does, but generally.... no.
 
When I worked in retail I heard a lot of kids swearing because they thought it made them sound coo
Teens swearing because they were anxty and wanted to sound like they did not care what people thought.
Adults swearing when they stubbed their toe, or knocked their heads on the hanging displays, and my boss swearing when he could not get any Vicodin.
It all kind of ranged from shaking my head to down right sad.
 
Where i work everyone talks naturally, there is no rules on a building site. So swearing/cursing is just normal.

If i was working in a shop swearing wouldn't bother me... as long as they are not swearing AT me.
 
When I was selling cars, the rule was don't swear in front of customers. Had several swearing back at me, but I had to bite my tongue most of the time. Sometimes, I just called security and had them escorted off the premises.
 
According to my old English grammar teacher in 9th grade, she said swearing was an expression of ignorance by people that don't have a firm grasp of the English language.

Yet there are many great books that feature swearing as a part of the writer's way of expression.

That is basically the party line exposed by teachers across the land, you bump into one of your English teachers when you are older and out of school, and after a couple drinks you will hear the odd curse word pepper their language.

I will be nice when some one is being a jerk, then i will continue to be nice if that someone continues being a jerk and try to find some understanding, but if that person continues to be a jerk and is just doing so to see how far he can push you or others, then the swearing will come out from me, it's not only an expression of anger, but also a signal to the jerk that you've went too far for too long and people are not little playthings for your amusement, I can be a jerk too, and a bigger, scarier, more articulate jerk if you want to try me on for size.

and in turn, i have been an unthinking jerk myself on occasion, it does happen believe it or not, and when a person has snapped and started swearing in response to me, it has woken me up to the fact.

it can be a useful tool in language when appropriate, it's a signal. But, of course, you can't teach that to kids in a classroom, and you shouldn't, most of them will just swear because they want to look cool, and some will be ignorant of volcabulary etc
But, it is something you learn for yourself as you make your way in the world as an adult, it is a part of language, and it has it's place, it's not to be used lightly in these cases I am talking about, where there is a determined use for it.
I'm not talking about cursing like a sailor, that's just a bad habit.
 
Honestly, i love swearing. I love the way f*** rolls off the tongue.

And there is no better way to tell someone you hate them than to call them a c***

Sometimes it isn't even meant as an insult. If i call you a "funny bastard/****er/c***" don't be insulted! It's a compliment.

It just comes natural to me i guess.
 
If a costumer started being a jerk, swearing or not, I think I would have to call them out on it. I really have no tolerance for ignorance. When I worked in the cinema I called a few people out who were flat out ignorant. One customer skipped someone else and I told him to go back in line and that I'll serve him next. He swore and said something about me under his breathe, so I told him I'm refusing to serve him. He said sorry, so everything was cleared up.
 
You should of sent him right to the back of the line. Then when he reached you you should of said "Sorry, didn't i tell you? I'm not serving you" :awesome:
 
Honestly, i love swearing. I love the way f*** rolls off the tongue.

And there is no better way to tell someone you hate them than to call them a c***

Yeah, you are right, i agree on both counts. But, you can indulge yourself too much with it and look like a real moron in front of people, giving the impression that you don't have any other method of expression.
i know i have felt embaressed in some situations when i have been cursing too much in front of people i hardly know.

building site, fine. other places like cafes, etc where kids are sitting around with their families etc, i hate guys who don't give a crap and curse freely , totally ruining the atmosphere.
and i've said to guys like that in those environments, give it a rest men, kids/nice people are getting freaked out by it...some have said 'oh, sorry mate, i didn't realise.' and others have said 'oh, i can't help it, that's just the way i talk.', and go right on cursing and swearing. which is bs of the highest order, are they trying to say they are little babies who have no control over what comes out of their mouths? no, truth is, they are ignorant, they don't see why it matters so much, and don't like being told they are doing something wrong.
 
It was funny in the car business when a customer wanted to cuss the manager out. A couple of my managers were ex pro-wrestlers but still huge. One wrestled in the old WCW/NWA as Billy Z. His arms are every bit of 25 inches around. It was funny to see the customers attitudes change when they saw him walk in the room.
 
Yeah, you are right, i agree on both counts. But, you can indulge yourself too much with it and look like a real moron in front of people, giving the impression that you don't have any other method of expression.
i know i have felt embaressed in some situations when i have been cursing too much in front of people i hardly know.

building site, fine. other places like cafes, etc where kids are sitting around with their families etc, i hate guys who don't give a crap and curse freely , totally ruining the atmosphere.
and i've said to guys like that in those environments, give it a rest men, kids/nice people are getting freaked out by it...some have said 'oh, sorry mate, i didn't realise.' and others have said 'oh, i can't help it, that's just the way i talk.', and go right on cursing and swearing. which is bs of the highest order, are they trying to say they are little babies who have no control over what comes out of their mouths? no, truth is, they are ignorant, they don't see why it matters so much, and don't like being told they are doing something wrong.

oh i totally agree.

Swearing is just natural to me. But when i'm in restaurants or other public places or around kids or whatever i refrain from it.
 
oh i totally agree.

Swearing is just natural to me. But when i'm in restaurants or other public places or around kids or whatever i refrain from it.

yeah, i am like that too, it's easy enough to put your swear filters on in public, you don't want to make anyone feel uncomfortable, so in those environments you just naturally don't do it.
of course, if you are a casual swearer in the company of your mates, there is more chance of a '****!' slipping out if someone tells you a surprising story, or if you see a ufo flying by or something, even if the nuns and vicar are round scrounging for the biscuits and cakes.

those two times i was talking about with guys swearing in cafes, the time the guys were nice about it and said they didn't realize, come to think of it, i'm sure they said they were just in from the site and were so used to swearing, it had just carrried on into their lunch break.
they were in this little vegan cafe place i go into now and again, their first time in it, and the young women who worked there looked a bit freaked out at the loud swearing , as it's a quiet, chilled out place. so, those guys were cool about me saying something and gave it a wrap.

but the other time, man, it was sitting outside another vegan pub/cafe, a couple families with kids were sitting behind us, and this friend of a friend i had just met, kept swearing loudly and constantly, making them all v uncomfortable. he was an old stoner, and when i said he should maybe give it a by, he said he couln't help it, that was just the way he talked...so he kept doing it. in a way, he couldn't help himself, he *was* doing it without really meaning to, but he wasn't sorry about doing it, and had a kind of '**** 'em, this is who i am' attitude about it. so i kept trying to get him to knock it off, he didn't, and eventually he bogged off home because of it, probably away to swear at the telly.

i should probably try to knock it off myself, i try sometimes, but it has been a lifetime habit, so it's not easy to curb it completely.

i don't tend to swear, even in asteri*es, on forums, very rarely, mostly just use 'bs' if anything. probably because i am in the company of folk i don't know. i'll change ****ing to frickin' as it's good sometimes to express astonishment, but in general, i dont do it.
i'm a member of one other superhero/comicbook forum, and surprisingly they do not employ swear filters at all, it's not against the rules apparently, as i have often seen folk openly swear.
even though i am a swearer, i don't think i'm into that being open to folk, same kind of thing as the cafe example, it's a cb/sh site, and so obviously you're going to get folk who are offended by that, young kids etc
it would be different if it was a site specifically for a certain age group, and it was at folk's discretion, say a music site where rival opinions can get heated over which band is the best, lol.

but anyway, i don't know, maybe it is a good thing to temper down, and only use in certain circumstances.

when ozzy osborne was asked what his favourite word was, he said 'f***', and part of me agreed with him, it's kind of a perfect word that has lost none of it's power, i wonder who the f*** came up with that one?
 
As a frequent customer, and having worked in customer service before, I have this to say: It's none of your damn business what your customers say. Just serve them and go on with your day. You're not there to make friends.
 
As a frequent customer, and having worked in customer service before, I have this to say: It's none of your damn business what your customers say. Just serve them and go on with your day. You're not there to make friends.

yeah, you're not there to make friends, but you shouldn't have to tolerate swearing or disrespectful language, swearing can be an aggresive act, as soon as someone addresses you, it is 'your business'. How they talk when they are away from you is none of your beeswax, but when they are addressing you personally, of course it is.
edit but if someone is being disruptive in an environment with their bad language, it's everyone's business, and someone has to speak to the person about it.
 
According to my old English grammar teacher in 9th grade, she said swearing was an expression of ignorance by people that don't have a firm grasp of the English language.
My father says that all the time.
 
Yep, I have a problem with it. I don't walk into your house or work place and cuss you out....so don't do it to me.
 
As a frequent customer, and having worked in customer service before, I have this to say: It's none of your damn business what your customers say. Just serve them and go on with your day. You're not there to make friends.

I've worked costumer service....and when someone has cursed at me I have looked them straight in the eye and said "And how do you think that that will make work harder for you?"
 
Depends on the situation...

I worked in a fast food chicken restaurant throughout a good portion of college...

1. If someone was cussing, and there were children around...I asked them politely to watch the language...
2. If they were cussing, and it was only heard at their table, no problem...
3. If they were cussing out a worker, I was a shift manager and we were given permission by the owner to throw the person out, pack up their food if they are still eating, and send them on their way. If they had not been served yet, they could go to the McDonald's next door.

As far as the owner, if he was there, there was no cussing....he didn't tolerate any of it.
 
If someone cursed AT me i wouldn't be to happy.

But if they were cursing just in general, it really wouldn't bother me at all to be honest. I mean, it'd be pretty hypocritical of me to be offended by it.
 
It doesn't have to make you work harder. If people feel the need to aggressively curse at me, that's their problem, not mine. If I'm working and I'm cursed at by a customer because of something (or even not cursed at, but still *****ed at), that's their problem, and they always have the option to go shop somewhere else. If I'm shopping and I'm scolded by an employee because I curse (which I do, casually and often), then they just lost a customer, and will probably get a "mind you're own ****ing business" for their trouble.
 

Users who are viewing this thread

Back
Top
monitoring_string = "afb8e5d7348ab9e99f73cba908f10802"