Wendy's poor customer service is due to "recovering drug addicts" according to branch manager

[terry78]

In Shameful Apology Email to Customer, Wendy's Manager Blames Drug Addicts and 'Little-to-no Talent Pool' for Team's Bad Service


Well.

 

[Teelie]

Maybe if Wendy's paid better, trained better, gave their employees better hours, gave them better benefits and didn't use them as disposable, they wouldn't have a problem finding workers who weren't "recovering drug addicts" in a "little-to-no Talent Pool."

 

[Schlosser85]

Maybe if Wendy's paid better, trained better, gave their employees better hours, gave them better benefits and didn't use them as disposable, they wouldn't have a problem finding workers who weren't "recovering drug addicts" in a "little-to-no Talent Pool."

That goes for every fast food restaurant and most convenience stores.

 

[Marvolo]

Maybe if Wendy's paid better, trained better, gave their employees better hours, gave them better benefits and didn't use them as disposable, they wouldn't have a problem finding workers who weren't "recovering drug addicts" in a "little-to-no Talent Pool."

When I worked at Wendy's they paid me less than $7 an hour and I was lucky if I got 15 hours a week. When I got another job I asked if they could work with me so that my schedules wouldnt conflict with each other. The manager said no and that I had to choose whether I was loyal to Wendy's or not. I told her I quit and walked out.

 

[terry78]

Their mascot is a ginger. That tells you everything.

 

[Lily Adler]

That goes for every fast food restaurant and most convenience stores.

Don't forget dollar stores.

 

[Erzengel]

Of course....Massachusetts.

 

[MovieSlave]

"Little to no talent"? Hahaha, that's a silly comment considering fast food joints are a starter job/high school job. Doesn't take talent on any level.

I don't think it's just Wendys, at least not up here in the PNW. So much ceappy customer service at a number of fast food places. There is a Taco Bell near me that takes foooooreeeever to get orders out. Not sure if due to short staffing or what but it's ridiculous.

 

[moviedoors]

"Little to no talent"? Hahaha, that's a silly comment considering fast food joints are a starter job/high school job. Doesn't take talent on any level.

It's not the 70's anymore. average age of fast food worker - Google Search

 

[terry78]

It's the age we live in. Hell even the McDonald's that now have the self serve touchscreen ordering still manages to **** up orders

 

[JimThompson]

It's not the 70's anymore. average age of fast food worker - Google Search

Perhaps things would improve if such jobs returned to being filled primarily by teens performing their first paid work.

 

[KRYPTON INC.]

Perhaps things would improve if such jobs returned to being filled primarily by teens performing their first paid work.

How does one do that exactly? The circumstances that made for a change in the age of fast food service workers is reliant on a vast array of influences including large impersonal forces like the general shift to a service economy over the last 40 years making the choice of employment in many areas one of choosing between some kind of sevice sector job as a default for all ages.

This isn't an issue that was created by fiat one day by someone nor can it be solved that way I think.

 

[JimThompson]

How does one do that exactly? The circumstances that made for a change in the age of fast food service workers is reliant on a vast array of influences including large impersonal forces like the general shift to a service economy over the last 40 years making the choice of employment in many areas one of choosing between some kind of sevice sector job as a default for all ages.

This isn't an issue that was created by fiat one day by someone nor can it be solved that way I think.

Well, the way it is eventually going to be solved if we continue down the current path is automation.

 

[moviedoors]

Perhaps things would improve if such jobs returned to being filled primarily by teens performing their first paid work.

Or they could pay them more.

 

[MovieSlave]

It's not the 70's anymore. average age of fast food worker - Google Search

My comment had nothing to do about the decade and to be honest the decade doesn't matter overall.

If you're at that age and still working fast food you have no right to complain about affordable wages. It still is and always will be a starter job. That's fine if a lot of them don't have aspirations to better their lives and move up in the workforce.

 

[writer0327]

Well, the way it is eventually going to be solved if we continue down the current path is automation.

Yep, this thing makes 400 burgers an hour and I'm sure they will be able to improve on the design. Fast food jobs are going the way of the dodo.
The World's First Robot-Made Burger Is Served in San Francisco for $6

 

[Teelie]

My comment had nothing to do about the decade and to be honest the decade doesn't matter overall.

If you're at that age and still working fast food you have no right to complain about affordable wages. It still is and always will be a starter job. That's fine if a lot of them don't have aspirations to better their lives and move up in the workforce.

So what are the alternative jobs then? What do you tell people who have literally no other alternatives? Just suck it up and deal with it? Move to another town?

 

[C. Lee]

If you're at that age and still working fast food you have no right to complain about affordable wages. It still is and always will be a starter job. That's fine if a lot of them don't have aspirations to better their lives and move up in the workforce.

What are you....12?

 

[terry78]

You know well and good there are people in Washington with that same mindset.

 

[MovieSlave]

What are you....12?

I don't see how having a difference in opinion this topic would make me "12".

Do all of you actually consider a place like McDonalds a long time career path though?

 

[Schlosser85]

Not ideally, certainly.....but the idea of it being populated by first job teenagers is pretty outdated in the modern economy.

 

[JimThompson]

Not ideally, certainly.....but the idea of it being populated by first job teenagers is pretty outdated in the modern economy.

According to what? Not trying to be contentious, honestly, just curious where you are getting that thought from.

 

[KRYPTON INC.]

According to what? Not trying to be contentious, honestly, just curious where you are getting that thought from.

According to that's the reality? It's not just an under 21 starter job or teenagers in American high school any more.

 

[JimThompson]

According to that's the reality? It's not just an under 21 starter job or teenagers in American high school any more.

So that means the concept itself is outdated? I am not sure that is a solid equivalency.

But thanks for answering Schlosser.

 

[Schlosser85]

So that means the concept itself is outdated? I am not sure that is a solid equivalency.

But thanks for answering Schlosser.

The concept of it is/was (?) as a starter job for teenagers, sure, but with things being what they are, they've almost been taken over by adults who get stuck in them long-term or have to come back to them because they've lost other jobs or the other jobs simply aren't there anymore.

Actually, as a side effect, it's made it harder for those high schoolers to find those starter jobs anymore, because a lot of what we think of as "high school jobs" have been taken over by adults.