Microsoft Security Essentials Issue

Discussion in 'Tech & Support' started by Dr. Evil, Jan 21, 2013.

  1. Dr. Evil Registered

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    I have an issue with Windows Security Essentials:

    It won't let me update. There is no error message or anything, it just won't let me update. I usually update with no problems, and when I do get an error message, I restart my computer and I can update with no problem. I tried to uninstall and re-install (which I did) but it still won't let me update.

    How do I fix this issue?

    Any help would be much appreciated.
     
  2. the dmg The Funky Homosapien

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    Sometimes new updates can clash with older antivirus software like McAfee or Norton. Or the free trials that come on your computer. I would try to see if those are completely cleaned out of your system, but if that doesn't work, then you might need to do an uninstall/reinstall of MSE to fix the problem.
     
  3. Dr. Evil Registered

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    I don't have that issue (I don't think).

    And I uninstalled and re-installed, but that did not work.
     
  4. the dmg The Funky Homosapien

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    Hmm...have you tried the manual update?
    http://support.microsoft.com/kb/971606
     
  5. Dr. Evil Registered

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    So far, nothing is working for me. I downloaded it, clicked on Run, it extracted and then nothing happens.
     
  6. the dmg The Funky Homosapien

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    Maybe you need to run a uninstall, run a cleaner program, and then reinstall to see if that works. Otherwise, I'm not really sure.
     
  7. Dr. Evil Registered

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    Tried it download it again after installing manual download. It now works fine. Going to bookmark the site.
     
  8. the dmg The Funky Homosapien

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    Good to know that it's working.

    Did you do anything before the manual download? It's strange that it works now.
     
  9. Dr. Evil Registered

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    Nothing.
     

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