Swearing customers, do you have any problem with it?

[E-Man]

Wow, you really need to meet better people E-man! lol

Dude, I work in sales. That means I get to meet EVERYBODY.


.....

 

[Addendum]

I don't have any problem with swearing, be it in the workplace, on tv, or in the presence of children.

 

[Colossal Spoons]

I loved it when customers would swear at me. I thrived on their anger and rage.

You're like a Red Lantern.

Welcome Mike. I'm working on a social group for us RLs

 

[AndThePickles]

You never used to be angry Take that ring off your finger!

 

[Maximum Carnage]

I sold a computer to, literally, a group of obese New Jersey..ers? Anyway, every-other word was **** this, **** that, **** here, **** there..

It was amusing.

 

[Maximum Carnage]

I'm sure other folks in retail can relate, but my department plays "not it" with disgusting creatures of customers.. lol. Customers you KNOW are gonna give you hell. We also try to break eachother's concentration during sales pitches. Of course, all of this is unknown to the customer.. xD!!!!

 

[Hound55]

I LOVE taking ******** customers.

Have done in every job I've ever been in.

In fact I want to get into debt collection purely so I can have more difficult customers and more freedom in dealing with difficult customers.

 

[SuperFerret]

I'm sure other folks in retail can relate, but my department plays "not it" with disgusting creatures of customers.. lol. Customers you KNOW are gonna give you hell. We also try to break each other's concentration during sales pitches. Of course, all of this is unknown to the customer.. xD!!!!

That would NEVER work on me. Just letting you know.

 

[Pink Ranger]

This reminds of a time I worked as a bank teller (this is an old joke, it never actually happened):

A customer walks in and comes up to me.

"I want to open a @#$king bank account."

I responded with, "Excuse me?!"

He said, "I want open a @#$king bank account."

I responded with, "I'd be happy to help you, but there are other customers around, and some children with them, and I'd prefer it if you didn't use that kind of language."

The man became very angry. "Listen I want to open a @#$king bank account! Are you going to @#$king help me or not?!"

I had enough and went to get my manager to get permission to kick this guy out. Upon hearing my story, my manager was as upset as I was. He marches straight up to the rude customer.

"Sir, I think you have to leave."

The angry customer screams this time. "Listen, I just want to open a @#$king bank account! Just let me deposit my @#$king $3 million dollars!"

My manager pauses for a moment. He leans over to the angry customer:

"I'll be glad to help you, and sorry that the @#$king a-hole working here gave you such a hard time."

 

[CrashNburn]

Dude, I work in sales. That means I get to meet EVERYBODY.


.....

First, I'm sorry to hear that! Second, why would you EVER trust a customer or care about their first impression?!!!...it's all business. I was referring to trusting the people you'd meet in your normal out-of-work life.

 

[E-Man]

First, I'm sorry to hear that! Second, why would you EVER trust a customer or care about their first impression?!!!...it's all business. I was referring to trusting the people you'd meet in your normal out-of-work life.

I don't trust people when I first meet them as a rule of logic. Most people lie about themselves to seem more appealing. It doesn't matter if they like you or not, they want to come across as a cool person. That doesn't mean that I hate everyone and have no friends. I'm nice to everyone, but I follow Stone Cold's old philosophy....DTA. Don't trust anybody.

 

[Addendum]

I don't trust people when I first meet them as a rule of logic. Most people lie about themselves to seem more appealing. It doesn't matter if they like you or not, they want to come across as a cool person. That doesn't mean that I hate everyone and have no friends. I'm nice to everyone, but I follow Stone Cold's old philosophy....DTA. Don't trust anybody.

Rule #30: A little trust goes a long way. The less you use, the further you'll go.
From The Seven Habits of Highly Effective Pirates

 

[Majic Walrus]

I second the motion.

DTA Act of 2010 here hereby enacted.

 

[Addendum]

As a member of the LZW*, I will give my support of the act tomorrow.

Spoiler

* = Lazy Workers Union

 

[The Original Bamfer]

Yeah, it's rude, though sometimes it is justified. It doesn't bother me at all, though, since profanity's pretty commonplace in my vocabulary. When it comes to retail, the customer is always right (even if they're not)... so, there's really no room for people in sales to have a problem with it.

 

[SuperFerret]

No no no, Bamf. You have to act like the customer is always right, but they're always wrong.

 

[The Original Bamfer]

No no no, Bamf. You have to act like the customer is always right, but they're always wrong.

Well, duh.

 

[Addendum]

The customer is always right, but it doesn't matter since they're all dumbasses

 

[Metamorpho1977]

First, I'm sorry to hear that! Second, why would you EVER trust a customer or care about their first impression?!!!...it's all business. I was referring to trusting the people you'd meet in your normal out-of-work life.

When I was a car salesman, we had a saying. "Do you know how to tell when a customer is lying to you? Their lips are moving."

I loved the ******* customers too. I'd take even more advantage of them.

 

[Vapor]

how does the saying go... 'whoever said "the custormer is always right", clearly never worked in retail'

I've never sworn at a customer but I have being rude to customers. If a customer swore at me then I would also probably swear back. I don't care about this "the customer is right" BS, you treat people how you want to be treated back, so if a customer starts acting one then I just act the same back with them.... Although I think I have the office space syndrome.. I've been in my job for 5 years (4 years too long) and I hate it, so these last 2 or 3 years I have become.. 'less helpful' shall we say.

Customers have the right to complain or whatever, sure, it's how they go about it... Be nice and you get dealt with nicely. If you're a **** then you don't get dealt with efficiently. That's my approach. I can deal with rude customers though, it's the ones you know are just complete ****s just because that's the kind of person they are. The ones that talk down to you because you work a shop... or think, just 'cos they are the customer they have the right to talk to you like a POS... Those are the ones that I'll talk back to and stuff.

 

[Maximum Carnage]

I don't run off commission, and even though we do have numbers we have to make sure we hit .. who doesn't .. we don't sell anything that the customer doesn't actually need, or wouldn't take advantage of.

That being said, I love when the customer understands this, and the sale is just really chill. It's usually with guys/girls my age, early 20's, where there's no filter. Haha. I say what's on my mind, and the customer says what's on their mind.

I dunno. I like that part about my job. The 1 out of 50 customers who are actually some good people to talk to.

 

[Kane52630]

Midlife Crisis Patron: "I'm not a student here but I want check out some books."

Me: "You have to be a student in order to check out books or use the computers."

Midlife Crisis Patron: "I thought this was a community library?"

Me: "No, it's a college library only unless if you have a TexShare card."

Midlife Crisis Patron: *out loud* "Kid, where is your f***** manager I want to speak with this assclown."

Me: "Right over there sir."

Midlife Crisis Patron: "Thank you... *mumbles obscenities*"


This was a couple months ago. lol

 

[hopefuldreamer]

No one's ever sworn at me at my office job.

My pub job? Well this IS England. Half of pub conversation is profanity Which always sounds even more attractive in thick northern accents. Plus, it's amazing how often people use the C word casually.

 

[Pink Ranger]

No one's ever sworn at me at my office job.

My pub job? Well this IS England. Half of pub conversation is profanity Which always sounds even more attractive in thick northern accents. Plus, it's amazing how often people use the C word casually.

What's the "C word" in England? Crumpet?

 

[Schlosser85]

I think it's uncouth, but I don't really care.

I swear regularly among friends, I just think it shows a lack of class to do it in that kind of setting.