Having a problem with LIVE

[Boom]

My Xbox connects to my wireless network, but for some reason my network doesn't connect to the internet. In other words, I can't get passed this stage in the process:

I've tried resetting my router. I've tried putting me IP address in manually. I'm at a complete loss.

 

[Kryptonian Warrior]

A couple of things to try.

First: Reboot your modem (not your router). Just unplug your modem for about 15 seconds and plug it back in. Give it a few minutes just to make sure it's fully booted back up. If that doesn't work, see second suggestion....

Quick question. Do you have a wireless access point or do you have a router with 4 ports (5 ports including the "Internet" port? A wireless access point will just have the one "internet" port and no other ports.

Second: If you have a router, hardwire your XBOX directly to your router. If it works, then that means that your wireless settings are messed up somewhere. If hardwiring into your router doesn't work, then hardwire directly into your modem. If that works, then that eliminates your modem as the problem. Then that would obviously be your router as the cause of the problem It could be a setting or it truly is going bad (although not likely).

Troubleshooting/Process of Elimination is the first and most important step. Once you figure out the problem, then worry about resolving said issue.

 

[Boom]

First suggestion: I've tried rebooting both (not at the same time, mind you). Didn't work.

Second suggestion: I have a router with four ports.

I would hard-wire my Xbox to the router directly, but its in my basement - whereas the router is on the main floor (and in a room with no television). My room is direct beneath the room with the router, so my connection has never been an issue up until this point.