Problem!!!!

[imaperson2]

For the last week or so, my computer isn't turning on the right way. I have to turn it on with "Safe mode w/ Networking" for it to be able to work. I tried restoring it at several restore points, but it still doesn't work. PLEASE HELP! I'm getting grey hairs because of this

 

[Badger]

Backup everything important, and reload.

 

[MichaelDigital]

You need to tell us what's happening when you try and boot it normally. Does it blue-screen, does it just restart, an error message?

If it gets stuck in a loop of restarting, try this in safe mode: right click My Computer > Properties > Advanced > click Settings under Startup and Recovery > untick Automatically restart.

Then try starting it normally.

 

[imaperson2]

yeah, whenever I start it up, it goes all the way until when the blue welcome screen is supposed to pop up...and just goes all black. so I have to restart it but it won't work under the "Last Known good configuration" or "Start Windows normally" so I go under "Safe Mode" it works at times....such as right now. but most of the time it doesn't

 

[wiegeabo]

I hate to say it, but it sounds like a critical Windows file has become corrupted.

If that's it, it needs to be replaced. Unfortunately, Windows has a horrible repair system on the install disc. Since you can get into safe mode, you should probably back everything up and format your drive/reinstall windows.

 

[imaperson2]

no!!!!!!!!!!!!!!!!!! well when I said "it works at times" I meant that it works normally at times, such as right now.

 

[wiegeabo]

Well, if it is occasionally booting normally, it's probably not a corrupt system file.

 

[imaperson2]

so...it's happening again haven't been able to get it to go normal for like 3 days now anyone know what I should do?

 

[Kable24]

run it in safe mode with out networking and run virus, spyware removals

 

[Jack Rabbit]

I think I'm having a similar problem. I'm computer illiterate. How does one back their files up, and reload?

 

[imaperson2]

alright...will try RIGHT NOW

 

[imaperson2]

so I did it, and it's working good right now. Will report back if anything bad happens AGAIN.

 

[imaperson2]

yeah, I did it that one time, and it worked...restarted it it for some needed updates but it stopped working

 

[Asteroid-Man]

You're power supply messed up the motherboard. This could occur from unsuccessful shut downs or improper shut downs. Burn everything you need and delete your entire C drive Partition and Re-Format your computer (Re-Install XP)

 

[imaperson2]

the CD I have is the first XP Service Pack 1 I guess? I can still download SP 2 right?

 

[Asteroid-Man]

Yeah

 

[imaperson2]

okay so I'm reinstalling XP tomorrow...would anything bad happen if, how you said, I deleted the C Drive?

 

[imaperson2]

bump...anyone? ^

 

[Asteroid-Man]

okay so I'm reinstalling XP tomorrow...would anything bad happen if, how you said, I deleted the C Drive?

Don't recreate the "C-Drive" partition! Just reinstall XP over the old one. Do not boot from disc. Go straight to your normal XP screen, insert the disc then go to "Update install" or watever. DOn't do a completely new installation, there is an option to reistall. If that doesnt help, delete C partition (erases everything) then recreate partition C and install XP.

 

[black_dust]

Don't recreate the "C-Drive" partition! Just reinstall XP over the old one. Do not boot from disc. Go straight to your normal XP screen, insert the disc then go to "Update install" or watever. DOn't do a completely new installation, there is an option to reistall. If that doesnt help, delete C partition (erases everything) then recreate partition C and install XP.

wouldnt putting the windows cd in boot up the install and then pressing R help to repair the files

 

[imaperson2]

well I installed the service pack 2 or w/e...so should I just try reinstalling/repairing from microsoft.com then?

 

[imaperson2]

I tried reinstalling the first windows xp...and it wouldn't work. I don't get it

 

[MurphyMan]

Sounds like you may need to try and reformat your HD.
Back up all the files you wish to keep, all installers and et cetera.
Than once EVERYTHING is backed up, you need to ReFormat the HD, and
Install XP from scratch, than redownload the SP2 Updates.

For me all you need to reformat is the "Toshiba Satalite-DVD RAM"
For you it might be a different procedure.

 

[imaperson2]

I dunno much about computers so what do you mean by HD? hehe

 

[MurphyMan]

No problem imaperson2, I am a Tech Support Specialist and deal with people with low Computer Know how everyday.

HD= Hard Drive= C Drive.

When I say to reformat your HD, I mean you may need to reformat your C: (PHYSICAL) Drive. This would mean ALL INFO will be erased from the C Drive upon reformat. So, you will need to BACK UP EVERYTHING!

Than you can reformat your Hard Drive. Like I said earlier, I have a Toshiba Satelite, which comes with a DVD-RAM Disc to reformat the C Drive.

However, I am not sure what type of PC you are using.

So, in order, let me take this step by step, so, you get what you need to do.

1- BACK UP EVERYTHING
2- Figure out through researching, How to Reformat your C Drive on your type of PC.
3- MAKE SURE YOU BACKED UP EVERYTHING!!!!
4- Reformat the C Drive,
5- Reinstall Windows XP (Or Try switching to LINUX, which is a Different PC Operating System.)
6- Download ALL SP2 Updates/Upgrades.
7- Restart the PC-- This is required after all Updates for them to take effect.
8- Start using Windows XP like usual, and reinstall any Software you want to put back on the C Drive, that you had before you Reformatted your C Drive.
9- Download a Good Anti-Virus/Spyware software(s)
10- Possibly download a Good Free Firewall.
11- You're Done, Problem should be solved. THE END.