Unknown hard error

[enterthemadness]

So the PC here has this blue screen now after start up with this on it with some numbers. Can't run scan in safe mode and when running virus scan the computer seemed ok in it's normal mode, then finally went to the blue skin.

How do I fix this? Thanks

 

[enterthemadness]

Did a malware bytes scan in safe mode and found 2 Trojans and either a malware or adware thing. Got rid of them....guess the pc is good?

 

[Midnyte_Sun]

I would back up your important files, re install Windows and get the most up to date anti virus and malware support to be safe.

 

[enterthemadness]

I would back up your important files, re install Windows and get the most up to date anti virus and malware support to be safe.

Now it's two more things. The printer is acting up, may be a printer virus. And um now one of those rogue anti virus softwares things. Says....well google said for the latter problem a scan in safe mode should do trick. May just have to take computer out somewhere ugh...

 

[Midnyte_Sun]

Printer virus? I doubt it. Just get your important files (don't take over any .exe's) and reboot the system. I recommend doing that every few years even if you don't have any problems. Sometimes a fresh copy of Windows is all you really need.

 

[enterthemadness]

I took it out with dad to this one repair place. Lots of dust in there...it was really bad. Should get computer back in a few days.

I say printer virus cause it keeps saying can't install printer but it is installed.

 

[black_dust]

Printer virus lol

 

[enterthemadness]

Printer virus lol

Google it...

 

[black_dust]

All i see is a list of forums with more people asking dumb questions about "does my printer have a virus?" and smarter people saying "No that's unlikely"

Whats your point

 

[enterthemadness]

All i see is a list of forums with more people asking dumb questions about "does my printer have a virus?" and smarter people saying "No that's unlikely"

Whats your point

Ok.

Well I know n regular start up it would just be one time it would pop up. In safe mode this dialog box would keep popping up. Saying how it can't install printer or some crap.

 

[black_dust]

System restore back to a week before you had the probelms

 

[enterthemadness]

Too late. It's at repair shop. Lots of dust in it.

 

[Alistair]

Immortal,

There is a few options you can do before a reinstall, despite that would be the easiest way, but also the most time consuming task out there. Or if the Restore doesn't work.

Can you get into Windows at all? Either in safe mode or normal? Either way, if you can, get into safe mode, and go to Command Prompt, or run type in cmd.exe Run it as a Admin.

1) In the CMD, please type out: "sfc /scannow" this will see if any important Windows files might have been altered and if so, ask you to replace them.

2) This other option, just to be safe at any rate will check the disk for possible errors. Same set up as before, get into the Command Prompt. Now type this in: "chkdsk /f /x" If it asks you to lock the drive on next start up, click yes. Reboot.

If you keep havin' problems let us know!

 

[enterthemadness]

The computer is at a computer repair shop. It's being fixed. Not to mention all of the dust cleaned out.

The advice you've given I will write down for next time to save money. Thanks!

 

[ComicChick]

clean out the dust with some spray air or something regularly

 

[Asteroid-Man]

Computer repair shops are thieves.

 

[enterthemadness]

Computer repair shops are thieves.

No, not really. I imagine some are...like most auto garages.

 

[enterthemadness]

Computer be in shop longer, had to order a fan belt and something else. Something. I know the dust was so bad...I've blocked it from memory. I hardly remember it. Just dust...2-3ft of it I'm guessing. The guy was like don't worry I seen worse. Uh huh...

 

[ComicChick]

like i said, you should clean it out regularly. you can get a can of air at walmart or something

 

[Asteroid-Man]

No, not really. I imagine some are...like most auto garages.

Take it from someone who does them for free - when you know what you're doing and you've done it a million times and you have all the equipment, it becomes as natural as breathing. Shops over price their "labour fees".

 

[Asteroid-Man]

like i said, you should clean it out regularly. you can get a can of air at walmart or something

I prefer a high-pressure, cool-drying blow dryer.

 

[black_dust]

You got this tin can back yet or what?

 

[enterthemadness]

You got this tin can back yet or what?

Yes, I got it back.

 

[enterthemadness]

Mother of God...it is back. I was at a clean site...checking about the area sports teams...adobe thing started downloading...then Pc went to blue screen with the crap on it. Running a malware bytes scan in safe mode. That doesn't work, I try a system restore.

 

[enterthemadness]

Ok. Ran a malwarebytes scan and spybot scan in safe mode. Found nothing. However....I did notice a hijacker in yahoo and google. Running anti virus McAfee...may have to get this hitman pro scanner, seems legit. May do system restore though to be safe. It the gimme answer redirect thing.