Weird internet problem.

[Fran]

Okay, so every night, at around midnight, my internet connection kinda craps out and has to "re-set" or something, which results in me waiting around 10-15 minutes to re-connect to the net.

Any solutions?

 

[Drakon]

Midnight snack run.

 

[Fran]

Real answers!

 

[Spidey]

Smash your computer with a ball-peen hammer, burn your house down, shave your head, and move to a Tibetan monastery in the mountains. That's a tad drastic, but you can bet you won't have to worry about any internet problems anymore.

 

[Spidey]

No really, whoever your internet service provider is, like Road Runner, have them run a diagnostic to test your cable signal. I've heard that both too strong and weak a signal can have ill-effects on your internet connection, and the signal strength can vary daily.

Of course, this is assuming you have a cable modem.

 

[Fran]

Nah, it's DSL.

 

[Dew k. Mosi]

I, on occasion, have the same issue, but it is around 2 or 3ish

 

[Spidey]

I'll admit I, also, have this same issue, but it's around whenever-it-damn-well-pleases-ish. t:

 

[Fran]

It's only done for about 10 minutes, then it returns to normal.

I don't like it

 

[FunBobPants]

i think its the site, not you

 

[Drakon]

If it's roughly around 3:25a [EST], then it's just SHH doing it's daily backup.

 

[FunBobPants]

that doesnt usually disconnect you though, just makes the server inaccessible

 

[Drakon]

I know, I was just throwing it out there.

 

[MurphyMan]

Who is your DSL Provider?

Call their Technical Support and tell them you are having intermittent troubles, and tell them it is happening at the particular time it is. They will probably get you to PowerCycle your device. I would advise anyone with DSL issues that the first step is always a GOOD POWERCYCLE! --- Disconnecting Just the Ethernet Cord from the back might work, but I recommend a full powerdown for one to 4 minutes. Than plug the MODEM back in, and wait for all the lights to come on. Be sure to take note of the Light Status as the Agent will surely ask you what it is. If the DSL Company needs to Dispatch a FST (Field Service Technician) they will need the Light Status in the DISPATCH Notes, and on the Ticket. If the Powercycle does not work, call the Tech Support, and tell them you Power Cycled already. They will probably get you to do it again and while you are on the line mention Re provisioning, which they should know already if they are DSL Tech, but mention it anyways as I sometimes forget when I have the Customer/End User on the phone.

If the Repro does not work they will do some further testing, but it sounds to me like either Intermitten Surf-no_sync, or just INtermitten No Sync.

It is possible the Phone Line does something every night at that time, when before they did not.

Is it a Line-Shared Or Dedicated LOOP, using UNE?

Any questions you guys got about DSL Fire Away,

Your SHH, Ex-XBOX LIVE and CURRENT DSL--COVAD--TECH--, Murphy Man.

 

[Fran]

Yeah, it happened again last night

 

[Green Goblin 1964]

Yeah, it happened again last night

How many computers do you have....because the same thing kind of happens with me...

 

[Fran]

One laptop, an Xbox 360 and a Wii.

 

[Green Goblin 1964]

One laptop, an Xbox 360 and a Wii.

Well, IDK if this happens with you but everytime I have my PS3 online and my other 2 computers are online as well. What happens is that the PS3 doesn't lose it's connection but when the others are online they lose there connection and I need to reconnect. I think you and me have the same problem but I don't think I know how to solve it. I recommend you call the company where you got your router because I didn't have this problem until I got my router. I have yet to call my router company but if you want this fixed maybe you should call them. And if that doesn't work call the internet providers. Or just don't have your Xbox and Wii online while your on your laptop computer. It works whenever I don't have those on at the same time maybe it'll work for you...hopefully

 

[Kirk Langstrom]

It's aliens. From outer space.

They're slowly invading...

 

[strikezone89]

who is your dsl provider?

 

[jaguarr]

Who is your DSL Provider?

Call their Technical Support and tell them you are having intermittent troubles, and tell them it is happening at the particular time it is. They will probably get you to PowerCycle your device. I would advise anyone with DSL issues that the first step is always a GOOD POWERCYCLE! --- Disconnecting Just the Ethernet Cord from the back might work, but I recommend a full powerdown for one to 4 minutes. Than plug the MODEM back in, and wait for all the lights to come on. Be sure to take note of the Light Status as the Agent will surely ask you what it is. If the DSL Company needs to Dispatch a FST (Field Service Technician) they will need the Light Status in the DISPATCH Notes, and on the Ticket. If the Powercycle does not work, call the Tech Support, and tell them you Power Cycled already. They will probably get you to do it again and while you are on the line mention Re provisioning, which they should know already if they are DSL Tech, but mention it anyways as I sometimes forget when I have the Customer/End User on the phone.

If the Repro does not work they will do some further testing, but it sounds to me like either Intermitten Surf-no_sync, or just INtermitten No Sync.

It is possible the Phone Line does something every night at that time, when before they did not.

Is it a Line-Shared Or Dedicated LOOP, using UNE?

Any questions you guys got about DSL Fire Away,

Your SHH, Ex-XBOX LIVE and CURRENT DSL--COVAD--TECH--, Murphy Man.

Do what's suggested above. If you haven't, do it now. Your DSL provider is the only one who can fix this for you.

jag