Banker leaves waitress 1% tip, complete with insulting footnote

[terry78]

It seems to me that the very young and very old customers have the biggest sense of entitlement. With the young ones, they have that "arrogance of youth" where they do whatever they want, and with the old ones, they treat everyone like their personal servant.

Somwe old customers are also the most polite ones you'll ever hoave though.

Yeah the two types of peeps you despise when working with the public are those under 30 and those over 50.

 

[Schlosser85]

I also find a tendency toward young black girls being the rudest customers and old black women being the most polite.

 

[Octoberist]

I also find a tendency toward young black girls being the rudest customers and old black women being the most polite.

Not to generalize too much, nor to derail the subject, but as an Asian, man, some Asian customers I've dealt with are just..mercifulness. Keep in mind, I didn't say Asian-American customers, who are completely the opposite.

Of course, you'll find *****ebags of every kind, no matter the creed, race, and culture.

 

[Octoberist]

On both sides of the equation.

I've worked with miserable people too. Just jaded, cynical, and desensitized by life because their dreams have crumbled.

 

[Darthphere]

Certainly. I work in retail and I can see how customers would get angry with poor service, just like I have plenty of stories about rude, ungrateful customers. Sometimes its a fine line.

As a person who has worked in retail and dealt with insane customers, it comes down to one thing: Self-entitlement.

Yup. I used to work in a home store where we had to wrap ceramic and glassware all the time. I would wrap that stuff up good, using more tissue paper than necessary most of the time and people would be like "Um, can you put more paper on that, it's breakable." In my mind I'm like "Yeah *****, hence why I just wrapped it in 3 pounds of tissue paper." So many more stories. I have a million return stories involving people wanting cash back when they used a credit card to pay. "The customer is always right." Such ********.

 

[Octoberist]

Retail is a very erratic industry.

One customer could tell you that you have gone above and beyond. Then a second later, another customer could cuss you out just because they can. That's why it's best to get out before you get too jaded and disconnected.

 

[Lasirius]

Because waiters get paid a heck of a lot less than doctors do.

I know, it was just a joke/reference to The Office.

 

[Figs]

"The customer is always right." Such ********.

That phrase really needs to die! When I was younger and worked at a pizza joint, some customer on the phone was trying to scam us. I can't remember that far back as to how he was trying to scam us but when he asked the question, "isn't the customer always right?", I simply responded with a no. Some people are full of ****.

 

[Blitzkrieg Bop]

I hate servers.

 

[SuperFerret]

The customer is generally wrong.

 

[Marvolo]

I worked in fast food for 2 years and the public interaction was a great learning experience. I wouldn't trade it. I wish everyone could work with the public for a little while. Its a miserable job at times but its great to see the other side of the curtain.

 

[terry78]

Well, in most cases, if you want to keep business, the customer has to be right, even if they ain't. Because other customers will always side with the customer over you.

 

[Hobgoblin]

I know, it was just a joke/reference to The Office.

Ah.

That phrase really needs to die! When I was younger and worked at a pizza joint, some customer on the phone was trying to scam us. I can't remember that far back as to how he was trying to scam us but when he asked the question, "isn't the customer always right?", I simply responded with a no. Some people are full of ****.

In the break room at work there is a poster that says "Rule number one: The customer is always right. Rule number two, when the customer is wrong, refer to rule number one."

They take that crap seriously, too. The store co-manager once refused to refund a customers roasted chickens, because this was the umpteenth time he had bought a chicken and then come back and wanted his money back (despite having eaten the chicken). The guy called the managers superior, who demanded that the manager give the guy his money back and give him an apology.

 

[terry78]

Bad publicity.

 

[Darthphere]

Well, in most cases, if you want to keep business, the customer has to be right, even if they ain't. Because other customers will always side with the customer over you.

Not necessarily. I've had situations where customers will come up to me and be like "Wow, that last guy was an *******." And I just shrug.

 

[Darthphere]

Well, in most cases, if you want to keep business, the customer has to be right, even if they ain't. Because other customers will always side with the customer over you.

That might be true for a mom and pop store but you think Macy's is going to go bankrupt if you tell a scammer, ticket switcher or just plain ******* to go fly a kite? Nope.

This notion of having to treat *******s right because you don't want to lose their business needs to stop. Sometimes you gotta cut your losses and admit there are some customers that aren't worth the trouble. It's funny because most of the troublemakers in my experience are not the big spenders but the people buying $2 6 pack of socks on clearance.

 

[Hound55]

Generally speaking, any customer who quotes "The customer is always right" is an ********...

 

[Destructus86]

How is this news? It happens all the time...the rich are typically pricks. That's how they became rich!

 

[The Morningstar]

Not tipping someone is one thing. Not tipping them then writing something prickish on the bill just makes you an utter ****.

 

[Lighthouse]

Not necessarily. I've had situations where customers will come up to me and be like "Wow, that last guy was an *******." And I just shrug.

I've had this happen. One customer is being an *******, and the other customer comes up feeling really sympathetic.

 

[The Squirrel]

CNN is reporting that it was a fake/hoax.

 

[JJJ's Ulcer]

On the other side of the coin.... My brother once refused to tip a waiter who gave him horrendous service. Ignored him all night, bad attitude, slammed cold food down in front of him, took forever on his bill. So my brother's a good guy, he works in the service industry. He refused to tip him and the waiter finally woke up, came marching out of the restaurant and basically threatened to fight him in the street over the lack of a tip.

I take a softer approach to basically what Mr Pink said in 'Reservior Dogs.' A tip shouldn't be automatically expected. You do good work, you're fast, you're friendly, then you'll get a good tip. Hell, you might get a very good tip. I've given 40% tips in the past. But why should I be forced to tip someone who makes my dining experience utter ****?

 

[BestGirl]

I would like to do away with the whole tip system altogether. Employers should just pay their employees more.

 

[Hobgoblin]

I would like to do away with the whole tip system altogether. Employers should just pay their employees more.

Sounds nice, but then the employers would have to raise the price of their goods and services to cover the pay increases, thus driving away customers.

 

[Darthphere]

One thing I hate, when they include the tip on the bill. That is a huge turnoff and will avoid restaurants that do that.