PyroChamber
Not lactose, it's milk!
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What do you think might be the dumbest, or one of the dumbest, complaints you've ever heard at work; whether from an fellow employee or a customer?
Complaints at work
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Nathan Petrelli
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My first job was at Kmart. I got a complaint from a customer because he caught me looking at the check out girls ass infront of me. Was a stupid complaint and I had to apologize to the girl. She didn't care and seemed to wear even tighter pants after.
knowsbleed
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One of my users complained that his computer wouldn't work properly when he shook it.
... hey buddy, its not an etch a sketch.
... hey buddy, its not an etch a sketch.
kainedamo
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When I worked in a call centre as a technical advisor for sky broadband all I had was people complaining day in and day out, and I'd usually hear at least one complaint that was either totally childish or just didn't make any sense.
I'll tell about the time I lost my cool so much I insulted the customer. As I recall he was having some speed issues, I had a look at his profile and could see he wasn't getting the speed he should be, I was able to adjust some **** and fix the problem. So I'm all like "that should be a lot faster for you now, sir", and sure enough he was able to load web pages in no time at all. So he asks me after this ...
Customer: So, I've got the yellow cable from the modem plugged into the computer.
Me: Yeah?
Customer: I thought it was wireless?
Me: Yeah, you can go wireless. I can talk you through that if you want. We know your connection works, so lets disconnect the yellow cable and see if we can find the wireless connection.
Customer: But if it's wireless why send me a yellow cable?
Me: In case you don't want wireless or don't have the ability to go wireless with your computer.
Customer: (angrily) But I ordered a wireless router!!!!!
Me: Yes, and that's what you have.
Customer: But its plugged in now!!!!
Me: (what??) Well lets see if we can get it working wirelessly.
Customer: (still angry) So what should I do with the yellow cable??!!???
Me: You can just put that away, sir.
Customer: I DIDN'T WANT IT IN THE FIRST PLACE!! I WANTED WIRELESS!!!
At this point I just have absolutely no idea what the guy is angry about. If you can picture this conversation going on for another 15 minutes, with the guy asking the exact same questions over and over, and actually shouting down the phone at me sometimes, and me explaining the exact same thing over and over, you get a picture of my frustration. It eventually gets to the point where it's like...
Customer: (sarcastic and shouting down the phone) WHY! DID! YOU! SEND ME! THE YELLOW CABLEEEEEEEEE!!!
ME: You don't have to use it!!! You don't have to use the yellow cable!!!!
Customer: Then why send me it!!!!
Me: (****!!) To give you the choice!! You don't have to use it, its there to give you the choice!!
Customer: I specifically ordered a wireless box!!!!
Me: THAT'S WHAT YOU HAVE!!!!
And on and on and on and on. Until, for about the fifth or sixth or seventh time he asks me again, shouting...
Customer: WHY SEND ME THE YELLOW CABLE!!!!
Me: Go **** yourself you ****ing idiot.
Then I hungup the call.
I was so mad, I had to take a break to relax myself, I went to get some water. I wanted to smack and break something.
About an hour later, I checked his records to see if he called in again, and sure enough he had. The notes left by the next guy said that he wanted to complain about a member of staff, so the guy put him through to customer services. However, I never ever heard anything about it, so I assume he either didn't get anywhere with customer servies or customer services just didn't have any way of finding who I was.
I'll tell about the time I lost my cool so much I insulted the customer. As I recall he was having some speed issues, I had a look at his profile and could see he wasn't getting the speed he should be, I was able to adjust some **** and fix the problem. So I'm all like "that should be a lot faster for you now, sir", and sure enough he was able to load web pages in no time at all. So he asks me after this ...
Customer: So, I've got the yellow cable from the modem plugged into the computer.
Me: Yeah?
Customer: I thought it was wireless?
Me: Yeah, you can go wireless. I can talk you through that if you want. We know your connection works, so lets disconnect the yellow cable and see if we can find the wireless connection.
Customer: But if it's wireless why send me a yellow cable?
Me: In case you don't want wireless or don't have the ability to go wireless with your computer.
Customer: (angrily) But I ordered a wireless router!!!!!
Me: Yes, and that's what you have.
Customer: But its plugged in now!!!!
Me: (what??) Well lets see if we can get it working wirelessly.
Customer: (still angry) So what should I do with the yellow cable??!!???
Me: You can just put that away, sir.
Customer: I DIDN'T WANT IT IN THE FIRST PLACE!! I WANTED WIRELESS!!!
At this point I just have absolutely no idea what the guy is angry about. If you can picture this conversation going on for another 15 minutes, with the guy asking the exact same questions over and over, and actually shouting down the phone at me sometimes, and me explaining the exact same thing over and over, you get a picture of my frustration. It eventually gets to the point where it's like...
Customer: (sarcastic and shouting down the phone) WHY! DID! YOU! SEND ME! THE YELLOW CABLEEEEEEEEE!!!
ME: You don't have to use it!!! You don't have to use the yellow cable!!!!
Customer: Then why send me it!!!!
Me: (****!!) To give you the choice!! You don't have to use it, its there to give you the choice!!
Customer: I specifically ordered a wireless box!!!!
Me: THAT'S WHAT YOU HAVE!!!!
And on and on and on and on. Until, for about the fifth or sixth or seventh time he asks me again, shouting...
Customer: WHY SEND ME THE YELLOW CABLE!!!!
Me: Go **** yourself you ****ing idiot.
Then I hungup the call.
I was so mad, I had to take a break to relax myself, I went to get some water. I wanted to smack and break something.
About an hour later, I checked his records to see if he called in again, and sure enough he had. The notes left by the next guy said that he wanted to complain about a member of staff, so the guy put him through to customer services. However, I never ever heard anything about it, so I assume he either didn't get anywhere with customer servies or customer services just didn't have any way of finding who I was.
knowsbleed
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But why did you send him a yellow cable?
The Battousai
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ttotheusher
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At ASDA, we close the tills at 8:00, its company policy, nothing we can do. So we put a huge sign up, telling people were closed. But no matter what, there will always be people coming up, asking to be served. I mean, cant you see the big sign that says, "We are closed"?
Erzengel
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I worked in a video store, Suncoast for those who are familiar with it.
Woman: Where are your adult movies?
*side note: Suncoast sold Playboy movies, Anime, but nothing hardcore no XXX all softcore, SkineMax stuff*
Me: It's right here.
*shows her section*
Woman: Could you wait here, I want to get my husband.
Me: Uh sure.
Husband: Do you have any ones with animals?
Me:
Uh, we don't sell those type of movies here?
Husband: Do you know where I can find them?
Me: There's an adult store on Route 1.
Husband: Where?
Me: Up the road on your right.
*I realized later that they only sold XXX movies there and not deviant animal porn he wanted*
Woman: Where are your adult movies?
*side note: Suncoast sold Playboy movies, Anime, but nothing hardcore no XXX all softcore, SkineMax stuff*
Me: It's right here.
*shows her section*
Woman: Could you wait here, I want to get my husband.
Me: Uh sure.
Husband: Do you have any ones with animals?
Me:
Uh, we don't sell those type of movies here? Husband: Do you know where I can find them?
Me: There's an adult store on Route 1.
Husband: Where?
Me: Up the road on your right.
*I realized later that they only sold XXX movies there and not deviant animal porn he wanted*
JayCaz
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Wouldn't animal porn just be classed as raping an animal though? How could it have been available in a shop? You can't prove an animal gave consent.
Unless it was just dogs/horses etc f**king women, then I guess there's no denying consent.
Unless it was just dogs/horses etc f**king women, then I guess there's no denying consent.
JayCaz
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When I worked for the Inland Revenue we got a guy who rang up to complain due to him not being entitled to Tax Credits because his entry to the country was illegal & he was still waiting for the outcome of his citizenship application or whatnot.
The guy was actually furious due to the fact that he insisted his illegal entry to the UK was not his fault, he said a Witch Doctor had turned him into a peanut, and brought him through customs in his pocket. When we checked his application he had actually put the same under 'reason you entered the country illegally' - don't know how he got on with it but I'm guessing not well.
The guy was actually furious due to the fact that he insisted his illegal entry to the UK was not his fault, he said a Witch Doctor had turned him into a peanut, and brought him through customs in his pocket. When we checked his application he had actually put the same under 'reason you entered the country illegally' - don't know how he got on with it but I'm guessing not well.
hammy
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JayCaz
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This is one of the funniest things I have ever read at hype.
Why thankyou. Imagine how funny it was at the time! Around 4 of us had to deal with the one complaint due to us cracking up. What made it even funnier was the fact that the guy was furious and completely adamant that this had happened.
"I'VE TOLD YOU, I WAS TURNED INTO A PEANUT!"
"OK sir please hold"
Wilhelm-Scream
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JayCaz
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I remember bursting for the toilet whilst watching a movie in the cinema, when I came out there was a guy ranting to cinema staff about wanting a refund, but I think he'd actually walked out of the movie, I remember just as I was going back in hearing him saying "F**KING WEDDING CRASHERS". Had to be there moment.
The Guard
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Wait...you admitted to it? You didn't pull the old "I don't know what you're talking about, and why are YOU looking in that direction, sir?" move?
I worked for a dairy at a supermarket right after high school, and an old man came in on a day we were having some insanely cheap milk sale. One of those buy one get one free reduced price things. We were all out of what he wanted...so he accused me of hoarding milk and selling it to the mafia.
Darthphere
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"I just want someone to fold my pants correctly! The seams are there for a reason!"
Mind you, I was working at Marshalls not Bloomingdales.
Mind you, I was working at Marshalls not Bloomingdales.
PyroChamber
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Last month this woman complained to the manager because I didn't offer her a bag for her item and I offered one to the person behind her, the woman only bought a pack of cigarettes what do you need a bag for all you're gonna do is open the pack take out a cigarette and put the pack in your pocket. Then she told him that I was discriminating her because of her race, she's black and I'm black what's that got to do with anything?
The manager that was there that day is as much of a smart-ass as I am, and he just laughed at her. At my job, we're all sarcastic smart-asses.
The manager that was there that day is as much of a smart-ass as I am, and he just laughed at her. At my job, we're all sarcastic smart-asses.
I know.
Wow, I'm just going to not enjoy every movie I see from now on!
lol, they didn't get their refund. We don't give refund after the movie has progressed to a certain point.
thedeadite
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I work at a thrift store. Therefore our stock is limited to what people donate. Though about once every few months I'll get a costumer like this:
idiot: hey, do you have any toaster ovens (or whatever item)
me: let me check for you.... nope doesn't look like we do sorry.
idiot: when are you getting any in?
me: well we only get what people donate directly to the store or to the CDA
idiot: how can you not know when you're going to get an item in? that makes no sense.
me: again, I'm sorry, our stock is limited to what people donate to the store or to the CDA
I've actually had a guy transfer to the manager and lay into them about how they don't understand how a company can survive without knowing when they're going to get a particular item in.
We get this with everything, including clothing sizes. Customers complaining that they found a pair of pants but it's the wrong size and they want the exact same pair but in a size 12 or whatever.
It's amazing how idiotic people are.
idiot: hey, do you have any toaster ovens (or whatever item)
me: let me check for you.... nope doesn't look like we do sorry.
idiot: when are you getting any in?
me: well we only get what people donate directly to the store or to the CDA
idiot: how can you not know when you're going to get an item in? that makes no sense.
me: again, I'm sorry, our stock is limited to what people donate to the store or to the CDA
I've actually had a guy transfer to the manager and lay into them about how they don't understand how a company can survive without knowing when they're going to get a particular item in.
We get this with everything, including clothing sizes. Customers complaining that they found a pair of pants but it's the wrong size and they want the exact same pair but in a size 12 or whatever.
It's amazing how idiotic people are.
I remember looking for "Cassidey" in a store in NYC, our "vanilla" friends wandered too far from us and headed into a section with animal porn. So yes it is available.
Hey I did say legally.
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