Jerks and Stupid Customers at your job

[BlackLantern]

I've worked in a GameStop and the worst part of that is ignorant parents....or parents that don't give a **** that their 9 yr old wants to play GTA Vice City to kill hookers and take their money.....

 

[Lunar_Wolf]

I've worked in a GameStop and the worst part of that is ignorant parents....or parents that don't give a **** that their 9 yr old wants to play GTA Vice City to kill hookers and take their money.....

I'm working in a game store now called....Game, I I get that all the time.

Worst thing is when I'm working on the floor, helping customers:
Customer asks for example, Gears Of War 2. I take it off the shelf and hand it to them.They look at it and hand it back to me and say ''I'll take this so''. I'm like wtf? Does it look like I have a cash register hanging of the side of me? Line up yo.

 

[BlackLantern]

and to anyone who does a lot of shopping....asking for a supervisor or a manager doesn't help your case or give you a better chance of getting what you want....most times the manager will back their employee

 

[GoblinWhirlwind]

What annoys me is when it's perfectly obvious i've found what I'm looking for, I don't look lost, and I'm not looking around like I need help... and then some annoying employee comes over just to ask me that.

 

[Manic]

I once had a customer yell at me because our store (a Fry's Electronics) carried porn. She said we were providing a safe haven for pedophiles. I told her all of our adult movies are legal and contain only adults, not children. She asked to speak with a manager, so I took her to the store manager. She gave him the same speech, and he told her that she was free to write a letter to our corporate office, because we weren't going to stop selling porn. As soon as she left, me and the manager looked at each other, rolled our eyes, and went about our business.

I'm just glad she didn't also notice the magazines, which (unlike the strictly organized DVDs) have a habit of getting mixed together with the copies of MAD Kids and Nickelodeon Magazine.

 

[Manic]

What annoys me is when it's perfectly obvious i've found what I'm looking for, I don't look lost, and I'm not looking around like I need help... and then some annoying employee comes over just to ask me that.

Believe me, at some stores, if an employee doesn't ask every customer they see, a supervisor probably yells at them.

 

[SsM]

What annoys me is when it's perfectly obvious i've found what I'm looking for, I don't look lost, and I'm not looking around like I need help... and then some annoying employee comes over just to ask me that.

Well. That's part of their job. I would rather not need help and have it there just in case than need help and have no one around.

 

[GoblinWhirlwind]

I once had a customer yell at me because our store (a Fry's Electronics) carried porn. She said we were providing a safe haven for pedophiles. I told her all of our adult movies are legal and contain only adults, not children. She asked to speak with a manager, so I took her to the store manager. She gave him the same speech, and he told her that she was free to write a letter to our corporate office, because we weren't going to stop selling porn. As soon as she left, me and the manager looked at each other, rolled our eyes, and went about our business.

I'm just glad she didn't also notice the magazines, which (unlike the strictly organized DVDs) have a habit of getting mixed together with the copies of MAD Kids and Nickelodeon Magazine.

I hate people that act all self righteous like that.. if you don't like whatever it is, who's making you buy it?

 

[Hobgoblin]

Believe me, at some stores, if an employee doesn't ask every customer they see, a supervisor probably yells at them.

Exactly. We get graded on that. I walked past a customer once with out saying anything and the manager told me its store policy to say hello to every customer I come near.

They just dont get it. Management tells us they wont lower prices but we will draw customers by being nice. Customers dont want to be bothered by employees every five seconds, they want cheap prices.

 

[Manic]

Hell, they're not even making her see it. The shelves with the adult DVDs are covered by a small black wall on each shelf that says that there's adult content behind them, and that they're only appropriate for adults over 18. You can't even see the titles of the DVDs behind those walls. It makes organizing them insanely difficult, too.

 

[Manic]

They just dont get it. Management tells us they wont lower prices but we will draw customers by being nice. Customers dont want to be bothered by employees every five seconds, they want cheap prices.

Yes, thank you.

When I go shopping, I don't want people walking up to me, asking if I need help. I understand exactly why they do it, but if I need help, I'll find someone and ask for it myself.


Of course, there are some people who go to stores and expect to be helped as soon as they walk through the door. You know, people who go shopping and ask "why has nobody offered to help us yet?"

 

[GoblinWhirlwind]

Hell, they're not even making her see it. The shelves with the adult DVDs are covered by a small black wall on each shelf that says that there's adult content behind them, and that they're only appropriate for adults over 18. You can't even see the titles of the DVDs behind those walls. It makes organizing them insanely difficult, too.

Yeah I know what you're talking about, it's like that at FYE here. They're in their own little section now, so it's almost impossible to just stumble across them unless you purposely look for them.

 

[Hobgoblin]

Yes, thank you.

When I go shopping, I don't want people walking up to me, asking if I need help. I understand exactly why they do it, but if I need help, I'll find someone and ask for it myself.


Of course, there are some people who go to stores and expect to be helped as soon as they walk through the door. You know, people who go shopping and ask "why has nobody offered to help us yet?"

Totally. We employees are customers too, and we know that we dont want to be bothered as we shop. Why dont the people at the top understand that? I actually think I'm providing better customer service by not saying hello to everyone.

 

[BlackLantern]

Yeah I know what you're talking about, it's like that at FYE here. They're in their own little section now, so it's almost impossible to just stumble across them unless you purposely look for them.

I'm tempted to run into a crowded FYE and shout "Where's the ****y movies at...I wants to see some ****in!!!"

 

[the_ultimate_evil]

and to anyone who does a lot of shopping....asking for a supervisor or a manager doesn't help your case or give you a better chance of getting what you want....most times the manager will back their employee

and where the hell do you work, any past experience i've had the manager will give in for an easy life they never back staff which piss's me off

 

[BlackLantern]

I'm not in retail anymore, but I worked as a manager at both GameStop and blockbuster and I always backed my staff whenever I could...Id say 98 99 percent of the time

 

[Manic]

I'm tempted to run into a crowded FYE and shout "Where's the ****y movies at...I wants to see some ****in!!!"

I guarantee you, at least one person would laugh so hard, they'd literally fall down.

 

[Scarlet spidey]

I work in the Arcade at a Burnswick Zone(Terrible place, don't work there).
Drunk people + arcade games that don't use coins = mass hysteria.

 

[the_ultimate_evil]

i work in a sport shop it's pretty crappy, but until i can make it as a photographer it pays the bills

i've had some real t**ts for customers, i remember one when the shop was shutting at 9pm it was 9:05 we had the shutter down and the tills cashed up, when all of a sudden it sounds like someone is trying to kick the shutter in. i shout sorry we're closed and then this guy looks through the window and starts shouting

it's not 9 yet, and points to his watch, i say sorry our tills are shut. he then starts screaming it's still not 9 by me, therefore i have the right to enter the shop, i demand you open this shutter.

i just laughed and walked away turning out the lights

though the worse was a guy i would have willingly lost my job to punch, his wife asks me to bring him out a pair of trainers,i get the ones they want and hand the shoes to them. the conversation basically went like this.

male customer: hmm size 9 he got it right

female customer: what did you say

mc: i said he got the size right, just surprised

fc: you do know he can hear you

mc: and big f**king deal, he works in a shop i'm surprised he's able to read or write

and remember i'm standing a foot away this entire time, i ask him could he care to repeat that, but before anything kicks off my boss makes me go on my break and throws the guy out

 

[Hobgoblin]

Please edit the post, evil. You cant use the T word at the Hype.

Beyond that, you're totally right. Its amazing how arrogant customers can be.

 

[Scarlet spidey]

male customer: hmm size 9 he got it right

female customer: what did you say

mc: i said he got the size right, just surprised

fc: you do know he can hear you

mc: and big f**king deal, he works in a shop i'm surprised he's able to read or write

and remember i'm standing a foot away this entire time, i ask him could he care to repeat that, but before anything kicks off my boss makes me go on my break and throws the guy out

Dude, I wouldn't have even said a word, I would have just decked him in the nose. You have some good willpower.

 

[TNC9852002]

What annoys me is when it's perfectly obvious i've found what I'm looking for, I don't look lost, and I'm not looking around like I need help... and then some annoying employee comes over just to ask me that.

lol. I think that's just protocol..

-TNC

 

[Lantern Venom]

Man oh man, I have a plethora of stories like this from my pre-professional days but I'll just share just one for now.

Working as a lifeguard at a state park had it's perks ( particularly with the ladies) but it had it's less attractive aspects too. The lifeguards were responsible for maintaining several areas, including the bathrooms. One day a fellow lifeguard sees a Dad and his toddler going up the beach steps to the bathroom. She's stating that she has to "go poopie" right away. This would lead to one of the least palatable things I've ever had to do.

The other lifeguard later discovers that the Dad took off the girl's diaper while they were on the steps. There is "poopie" on each step, in the beach's entrance way, and a soiled diaper that the Dad so kindly left for us on the bathroom floor. All the lifeguards that weren't on the stand had to attend the situation immediately, including me. So, in full view of a stream of beachgoers, I had to clean up a shocking amount of feces. Not only was I humiliated but I was flummoxed by the volume of "poopie" that came out of that little girl.

 

[BeserkerHilf]

Working in a bank has pretty much turned my brain to mush. not only because it's so repetitive and boring, but because the nonsense customers and upper management put me through just boggles the brain.

a.) nothing is worse than when a customer will ask for $1643.53 out of his account, in cash when it's obvious he's not keeping it for himself and refuses to take a check, wants it back in nothing higher than a $20, and has a long line standing in back of him. true story.

b.) a customer who has chicken-scratch handwriting writes on a check that she wants $22 back, but it looks like $220. I'll give her the cash back and she'll get hostile even though it can be simply reversed. My manager even back me up that her handwriting was **** and on our busiest day, Friday, these kinds of mistakes can be made. What ensues is that I am labeled as an example on why the economy is the way it is. Seriously?

c.) People who will come EVERY DAY with a $20, $40, etc check drawn from their account made out to themselves. GET A ****ING ATM CARD!

d.) Jerk-offs that will come in at 6:57 PM on a Friday night when we close at 7 and take forever filling out their deposit ticket. Seriously? We'll be open in the morning. Now let us settle the branch so I can go out and drink away the depression you people inflict on me.

e.) How upper management likes to micro-manage everything. The new rules will not allow us to keep staples, paper clips, and rubber bands (things we need readily available to us) on our countertops. they need to stay in drawers at all times. Water bottles also cannot be on the teller floor so every time we need a drink, we have to walk all the way to the back for one. The mystery shopper program is the biggest load of ******** ever.

f.) In a ****-economy, you'd expect spending to be limited. Nope. Branches were given $2000+ HDTV with wall mounts that are never turned off. These TVs run ads for the bank that are already on display as posters hanging in the windows all over the branch. Add insult to injury, a uniform code was initiated in november. The bank paid for thousands of shirts from CINTAS, the goddamn uniform supplier for restaurants and other peasant jobs. I already have a closet full of nice work clothes that were bought specifically for this job...now I feel like I'm back in catholic school. There is plenty of wasteful spending going on and us employees who have to put up with this constant **** have yet to see a single penny.

 

[Metamorpho1977]

What I hate most are customers, who pull up to the pump and then sit there for what seems like minutes at a time doing whatever.

I can't leave the till and do some work when they do that, because the moment I move, that's when they usually get out and pull the nozzle.

I used to work at a gas station. I used to like stopping the pump to mess with them. They'd walk all the way in. I'd be like I don't know, go try it again. I'd start the pump again let them get like a gallon, then stop it again. I'd do it a few times till they just paid and left.

I've run into people at other stores that I know from the store I work at now and they think I work there and I'd be like the old dummy from the Jeff Dunham comedy act and say Get the hell out of here and leave me alone. then just walk out.

Or when they say which way is the exit? I'd give them directions that would make them walk around the whole store twice before finding the exit.

Oh, one time I was at the gas station, I had a guy ask me for directions. Anyone from Georgia will appreciate this. He was asking how to get to Chattanooga. I went to the map and wanted to give him the best directions possible.Then he got impatient and asked "Well do you know, or not?" I said I sure do, what you want to do, is take I-75N to I-285W and stay on it.