I mean it's all subjective, but it sounds like those who enjoyed this more really liked the meta stuff and the fact that it was a smaller more personal story for Neo and Trinity aswell as the romance between those two.
I can kind of understand where they are coming from too, but I just found this movie lacking on so many levels and when you can't even deliver on the action sequences in a franchise that set the bar when it comes to awesome, groundbreaking action sequences than that's a huge problem for me.
I guess I just expected a lot more from a new Matrix movie or had too high of expectations because I was really disappointed that not one action scene in this movie was as memorable as the Highway chase from Reloaded or the DBZ/Superman fight between Neo and Agent Smith in Revolutions
Yeah, I get the contextual defenses, but there are just so few levels to the movie that impressed me or that I actually enjoyed. The only aspect I really loved was Jessica Henwick, ha.
The meta-textual stuff could have worked but it was so poorly written and insipidly shot (and the acting was not great in these sections, too), I felt like I was watching a bad sketch parody of The Matrix.
I've heard arguments that because of the meta aspect, the action isn't "supposed to be good." Well, then the action should have been perfunctory. Instead, so much focus and time is spent on it, it's honestly kind of a drag to watch other than a few moments. Like, you really can't help but miss the action from the other films when you spend so much time watching inferior action that has all these callbacks to amazing sequences.
I will say that in terms of theme, core simplicity (though the plot is still way too convoluted), and overall vibe, I do prefer it to the other Matrix sequels, and Bugs is my favorite new character since the original. But I definitely miss the quality of cinematography, direction, mise en scene, editing, action, music, villains, etc. etc. of the OT.