Jerks and Stupid Customers at your job

[Carcharodon]

I'm sorry. I'm so sorry.

I don't think I could work at a movie theatre without flipping the hell out. It is the only business in which it's perfectly acceptable for customers to drop all of their food on the floor. I don't think I've ever met anyone who felt sorry for dropping half a bag of popcorn and a soda on the floor, except that they were planning to eat that.

One time I accidentally spilled half a bag of popcorn onto the ground outside of one auditorium. One of the employees handed me a broom and one of those handled-receptacles to sweep the popcorn into.

I was kind of surprised that they didn't do it themselves, but I was more than happy to clean up my own mess. It was, after all, my messing around that caused the mess in the first place.

I thought it was kinda funny that they did that.

 

[Hobgoblin]

That guy had some cajones. Just imagine the hell he could have gotten if you complained to the boss.

 

[Silk Spectre]

This happened to one of my coworkers once. Some woman came in and tried to return some DVD's to the DVD rental machine. She angry because they would not go in the machine. So she slammed them down on the counter, said she didn't have time, and was in a hurry. The DVD's had came from a Red Box DVD rental machine, our store did not have Red Box. She was gone before anyone could say anything.

The guy at customer service being too nice of a guy took them to the nearest store with a Red Box machine. Apparently they were never able to anything with them at that store either. Well low and behold the woman comes back a few days/weeks later wanting the information of our employee because she was going to sue him.

 

[Carcharodon]

That sort of thing I'd blame on the company or at least their advertisers. They make it seem like you can bring in any random object no matter how large or small and get an exact match in seconds.

Yeah, those ads always pissed me off. Fabric was nearly impossible to match, never mind super glossy paint (which caused such a reflection that the reading was almost invariably off). We could sand them down, of course, but the reading would usually be altered in some way.

People would bring in old, dirty, weathered exterior paint to be matched, too. We would be forced to clean the sample to the best of our ability to match the original paint color as closely as possible, and the people would start painting their house and come back in and show us that it didn't match the paint on their house....probably because they never CLEANED the house exterior before painting, like we did before running the sample through the spectrometer.

Idiots.

 

[Carcharodon]

That guy had some cajones. Just imagine the hell he could have gotten if you complained to the boss.

Ah I wasn't gonna rat the guy out. I've never worked in one, but I still have an ounce of pity for the poor bastards that DO work in movie theaters.

Besides, it wasn't gonna make me late for the movie, and this was JUST after these guys got OUT of the auditorium cleaning up after the last crowd.

 

[Hobgoblin]

Ah I wasn't gonna rat the guy out. I've never worked in one, but I still have an ounce of pity for the poor bastards that DO work in movie theaters.

Besides, it wasn't gonna make me late for the movie, and this was JUST after these guys got OUT of the auditorium cleaning up after the last crowd.

See thats the thing: pity. I got into a debate with a co-worker over whether or not it was ok to go buy something at a store at the very last minute. She said "What if you were really hungry and had to buy a sandwich?" I said it wasnt fair to the kid behind the counter that had everything cleaned to get it all dirty again and get out late because I came in at the last second. As people that have to deal with that, we should understand better than anyone.

 

[Kingfish]

Gamestop breeds plenty of idiotic customers, but this was just a hilarious incident.

In our area, we would constantly get 10-12 year old Asian boys coming in with a parent or grandparent (who does not speak or understand English), pick up an M-rated game, and stroll right to the counter. We, of course, have to tell the parent that the game may not be suitable for their child's age. They turn to their kid for an explanation, he tells them whatever he wants, the parent nods, we ring them up. It's not really that big a deal, but it happens a lot.

Anyway, eventually we wound up with an employee who knew the language. First time he was there, a kid comes up with Grand Theft Auto 4. He calmly explains to his mom about the rating. The kid turns to her and (according to the employee) tells her, "He says it is a very good game and we should buy it." The employee turns to the mother and tells her perfectly, "Actually, I told you that it is a very violent game and not intended for his age group." The look of horror on the kid's face just grew and grew. Everyone was already holding back the laughter, when suddenly, the mother turns and just smacks the holy hell out of her kid. She then begins screaming at him for lying to her and drags him out of the store.

It was just one of those wtf moments where you're not sure if you should laugh or not. So we laughed.

 

[Lazlo Panaflex]

I work at a bank where we get imbecile customers who either don't know how to fill out their deposit/withdrawal ticket or don't know their card pin numbers when they swipe them.

 

[Victarion]

I work at a ups store. An old guy came in. I was going through an emo phase. He had a very nice bird house to ship. It looked handcrafted. I took the measurements and found a box that would allow for plenty of peanuts to cushion the bird house. Then I started typing his information into the computer to print a shipping label. I've seen doctors with better handwritting than his. However, we do allow the customer to check the label to be sure that there are no typos, and if there are typos, they are corrected.

Anyway, I got his info typed in, pulled up the cost. Apparently it was a bit more than he expected. His eyes...they kinda bugged out and then he goes "YOU'RE FULL OF ****!" I am not full of ****; I am full of sarcasm and black humor. But that is beside the point.

Then there was an idiot who wanted to leave his satellite with us. He said the company told him to bring it to a ups store, and that was all he was doing. By my reckoning that was fine. The label on the box was the one the company used to ship the guy his satellite. If we took the box as it was, he would've gotten the satellite back in about three or four days. He was very adamant. He went into a rant about working from home, managing an online business.

I was just nodding at the right points, letting him work himself down before repeating what I said at the beginning: "If we ship it with this label, it will come right back to you." The assistant manager stepped in and tried to cut him off. He told her to stay out of my business; I was doing a good enough job on my own (WTF?). His tirade was interrupted by a phone call. He reached into his pocket and got out his cellphone, opened it, and clamped in the phone was a RETURN LABEL. (lolwut)

On Fridays we have this lady that comes in around 5...but not right away. She just sits in her car and eats fastfood. Then she comes in. And she's staring at us as she's chewing. I've been really tempted to wave or do something equally silly when she's staring at us and eating her burger and fries.

 

[LostSon88]

I can not and will not give service to someone who won;t even acknowledge me.

See this is the BIG thing that irks me about being a checker at a grocery store...half the time these customers treat you as if you're part of the machine and thus don't deserve to be acknowledged.

Seriously, its something about grocery shoppers especially...its like they get this false sense of entitlement for shopping at our store.

Get off your f***ing high horse people.

 

[Knightsaber Priss]

It's funny, when I do a job for less well off people they are always willing to sort me out a nice cup of tea or a bacon sandwich. But then when I do a job for rich people, they don't even acknowledge you.

I suppose a lot of rich people around my way look down on construction workers, wankers.

Hey, if I were rich (I personally think it's far better to be born poor, like me, and then come into riches all of a sudden because of the knowledge you gain from struggling in the early years.) I'd have plenty o' baked goods for you guys, because I love to cook. And well, I can't eat several dozen cookies all by myself.

 

[Ace of Knaves]

Hey, if I were rich (I personally think it's far better to be born poor, like me, and then come into riches all of a sudden because of the knowledge you gain from struggling in the early years.) I'd have plenty o' baked goods for you guys, because I love to cook. And well, I can't eat several dozen cookies all by myself.

lolz. Well if you need a new patio or brick wall, give me a shout!

 

[Sam Fisher]

If you take public transportation you'll find some messed up people on there.

 

[Ace of Knaves]

Customer: Do you have this portable DVD player? (shows me an circular)

Me: Yeah, it's right here. It's $259.99

Customer: But it's in your ad for $189.99

Me: Lemme see... (see's that its last weeks circular, and clearly marked as Dec. 7-13) That's last week's circular.

Customer: You mean you won't honor the price?

Me: No, it's last weeks ad.

Customer: Can I speak to a manager.

Me: She's standing right next to you.

Manager: It's last week's ad, we won't honor the price.

Customer: Then I won't buy anything. *drops all of her merchandise and walks away*

...

To be honest I would react the same way. If i see a advert saying a DVD player was $200 and i went into the store a week later to find that said DVD player was $300 I would claim false advertising.

And anyway, how can something be cheap one week, then more expensive a week later? Thats a ****ing piss take.

 

[Sam Fisher]

To be honest I would react the same way. If i see a advert saying a DVD player was $200 and i went into the store a week later to find that said DVD player was $300 I would claim false advertising.

And anyway, how can something be cheap one week, then more expensive a week later? Thats a ****ing piss take.

One word: Sale.


If it was clearly marked for a certain date only, how is that false advertising?

 

[Ace of Knaves]

One word: Sale.


If it was clearly marked for a certain date only, how is that false advertising?

Hmmm I guess you are right. I would still be pissed off though, but I guess thats just me.

 

[Sam Fisher]

Hmmm I guess you are right. I would still be pissed off though, but I guess thats just me.

I guess I would be too

 

[Ace of Knaves]

I guess I would be too

HAHA you know that.

 

[Knightsaber Priss]

lolz. Well if you need a new patio or brick wall, give me a shout!

If you do service in the Upstate New York Area my parents need some repairs to their patio back porch. I'll make sure to send you along some cookies.

 

[Ace of Knaves]

If you do service in the Upstate New York Area my parents need some repairs to their patio back porch. I'll make sure to send you along some cookies.

Thanks!

But you see, i'm from England. So I would have to charge them astronomical amounts!

 

[Knightsaber Priss]

Thanks!

But you see, i'm from England. So I would have to charge them astronomical amounts!

Well then, I guess we'll just have to move them and their house to England now won't we?

 

[Immortalfire]

a kid comes up with Grand Theft Auto 4. He calmly explains to his mom about the rating. The kid turns to her and (according to the employee) tells her, "He says it is a very good game and we should buy it." The employee turns to the mother and tells her perfectly, "Actually, I told you that it is a very violent game and not intended for his age group." The look of horror on the kid's face just grew and grew. Everyone was already holding back the laughter, when suddenly, the mother turns and just smacks the holy hell out of her kid. She then begins screaming at him for lying to her and drags him out of the store.

That's awesome

 

[LastSunrise1981]

I'm sorry. I'm so sorry.

I don't think I could work at a movie theatre without flipping the hell out. It is the only business in which it's perfectly acceptable for customers to drop all of their food on the floor. I don't think I've ever met anyone who felt sorry for dropping half a bag of popcorn and a soda on the floor, except that they were planning to eat that.

Hahaha, well in all honesty I'd rather see a bag of spilled popcorn than some of the other stuff we've seen. Keep in mind our theatre is a very good one, it's in a good location, we never have trouble in terms of fights, gangs, or anything like that so we're pretty good.

Our problem is we have a lot of rude customers(which is everywhere really), rowdy teenagers, and etc. We've seen everything from couples having sex in a theatre, used condoms, fecal matter IN the theatre, and human semen on popcorn. The last one I listed is a true story that we found pretty amusing.

Myself and my co-worker were in one theatre talking to another co-worker who was cleaning it. At the time "The Eye" was in it and we were talking to him and he(the usher who was cleaning it) picked up a bag of popcorn and suddenly he flips out, throwing it on the ground, and starts swearing and screaming that something got on his hand. Well we looked at it and we saw it definitely wasn't snot, blood, or spit, it was semen and he just looked at him and started laughing. Apparently some guy or whatever got happy in the theatre and decided to do something about it on top of his popcorn.

The guy who was the cleaning the theatre is just flipping out and me and my co-worker are just laughing our asses off at him. So the projectionist decides it's a great idea to get the assistant manager(who is a cool manager, but he will pick on you and anyone over funny/stupid stuff). So he brings him in there and the manager looks at the popcorn and the bag, and he just starts picking at the fact that he picked up a bag with semen on it. We were just laughing our asses off the entire time. I was laughing so hard I fell to one knee crying and my stomach muscles were getting sore from laughing so much.

But as I said we've had everything from used condoms, used diapers, semen, fecal matter, vomit, and so forth. So believe me when I say that I'd rather see spilled popcorn or soda than anything else.

 

[Carcharodon]

Gamestop breeds plenty of idiotic customers, but this was just a hilarious incident.

In our area, we would constantly get 10-12 year old Asian boys coming in with a parent or grandparent (who does not speak or understand English), pick up an M-rated game, and stroll right to the counter. We, of course, have to tell the parent that the game may not be suitable for their child's age. They turn to their kid for an explanation, he tells them whatever he wants, the parent nods, we ring them up. It's not really that big a deal, but it happens a lot.

Anyway, eventually we wound up with an employee who knew the language. First time he was there, a kid comes up with Grand Theft Auto 4. He calmly explains to his mom about the rating. The kid turns to her and (according to the employee) tells her, "He says it is a very good game and we should buy it." The employee turns to the mother and tells her perfectly, "Actually, I told you that it is a very violent game and not intended for his age group." The look of horror on the kid's face just grew and grew. Everyone was already holding back the laughter, when suddenly, the mother turns and just smacks the holy hell out of her kid. She then begins screaming at him for lying to her and drags him out of the store.

It was just one of those wtf moments where you're not sure if you should laugh or not. So we laughed.

AHAHAHAHAHAHAHAHAHAHAHHA! That reminds me of that episode of House...

 

[GoblinWhirlwind]

There's no way I could hold a customer service position.. I've seen how customers treat employees a dozen times over.. somebody would be getting a beatdown the first hour I was on the job.