Man Calls 911 Over a Sandwich Mistake

[Hobgoblin]

http://usnews.msnbc.msn.com/_news/2012/06/15/12238344-man-upset-over-sandwich-order-calls-911?lite

By LeAnne Gendreau and Todd Piro, NBCConnecticut.com

A Connecticut man knows how he likes his sandwich, and so does the 911 dispatcher who took his call on Wednesday afternoon complaining about how it was made.

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“I specifically asked for little turkey, and little ham, a lot of cheese and a lot of mayonnaise and they are giving me a hard time. I wonder if you can stop by and just … ,” he said when he called 911 from Grateful Deli in East Hartford on Wednesday afternoon.

You can listen to the full call here.

But, here are the highlights:
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The dispatcher remains calm and manages to calm Rother McLennon down, all while trying to make him realize that a sandwich, no matter how much it differs from what he asked for, is no reason to call 911.

“You’re calling 911 because you don’t like way that they’re making your sandwich?” the dispatcher asks.

“Exactly,” he said.

With that settled, the dispatcher offers some advice:

“So, then, don’t buy it,” she said.

But McLennon, who seems to be a regular at the deli, tells her he’s not just calling about this sandwich. He also fears that they won’t make his sandwich to his specific request in the future.

For more, visit NBCConnecticut.com

“I mean, I just want to solve this the right way,” he said. “Her sister made it, but she left. They are playing games with me, so I was just wondering if you could come by,” he said. “I just want it resolved and I want to be able to come back here and get the regular sandwich that I ask for.”

The call ends with more advice to the caller

“In the future, just don‘t buy the sandwich,” 911 tells him.

“I’ll look at it before I buy it,” he said.

Tila Azinheira, who owns the deli, said the man placed a phone order for 14 sandwiches and they made them the way he asked. Then, he did not want to pay for them.



Azinheira said the deli told the man they could not take the sandwiches back because they were special orders, then he used the deli's phone to call 911.

McLennon called the deli on Thursday to apologize and tell them that he would be coming back in the future for more sandwiches, the deli owner said.

No information was immediately available on the man’s age or his hometown. Police have not filed charges.

I work in a deli and I've had people mad about their sandwiches (some of them have actually been thrown) but at least 911 was never called.

 

[Boy Scout]

 

[hopefuldreamer]

I just keep picturing Sheldon from The Big Bang Theory

 

[SuperFerret]

A good majority of 911 calls are ridiculous ********. This isn't new.

 

[Raiden]

Weren't people arrested for placing stupid 911 calls like this one in the past? This man should enjoy his sandwich in the jail.

 

[Coca Cola Duracell Franklin.]

I'll eat the damn sandwiches.

 

[tzarinna]

He should strongly consider making his own damn sandwich at home, lmao.

 

[El Payaso]

Not too long ago, someone in these boards called 911 because I disagreed with him. True story.

Anyways, sandwhiches with any meat in them is important business.

 

[The Guard]

I worked at Burger King in highschool, back when they were selling those Sourdough Melts. So this guy comes through the drive thru at about 10 PM, and asks for a Sourdough Melt without mayo, or anything else, because he just likes the bread, the cheese and the burger. So we make the sandwich and give it to him. And the guy looks at the sandwich, sees mayo on it, and gets really, really upset, and without even giving us time to fix his order, he promptly calls 911. So a police car shows up, and the guy tells the cop his side of the story, and we point out that he never even let us see the sandwich. So the cop hands me the sandwich to inspect, and I look at it and immediately see that there is in fact no mayo on it, what the man was whining about is the melted cheese, from the Sourdough Melt, of which he loves the melted cheese.

So the cop tells him he's an idiot, and arrests him and takes him away. One of the best customer service moments of my life.

 

[Hobgoblin]

^Win.

 

[Victarion]

Pardon me. BWAHAHAHAHAHAHA@ The Guard's tale. That's excellent. Those sourdough things were good.

 

[terry78]

I worked at Burger King in highschool, back when they were selling those Sourdough Melts. So this guy comes through the drive thru at about 10 PM, and asks for a Sourdough Melt without mayo, or anything else, because he just likes the bread, the cheese and the burger. So we make the sandwich and give it to him. And the guy looks at the sandwich, sees mayo on it, and gets really, really upset, and without even giving us time to fix his order, he promptly calls 911. So a police car shows up, and the guy tells the cop his side of the story, and we point out that he never even let us see the sandwich. So the cop hands me the sandwich to inspect, and I look at it and immediately see that there is in fact no mayo on it, what the man was whining about is the melted cheese, from the Sourdough Melt, of which he loves the melted cheese.

So the cop tells him he's an idiot, and arrests him and takes him away. One of the best customer service moments of my life.

Because if there was in fact mayo on it he was gonna run you in?

 

[Victarion]

Because if there was in fact mayo on it he was gonna run you in?

If the guy is allergic to mayo, then I'm sure putting mayo on the sandwhich constitutes some degree of murder.

 

[The Guard]

Because if there was in fact mayo on it he was gonna run you in?

To arrest the moron who made a frivolous call.

 

[Spider-Who?]

The other day I was hankering for a burger (which is rare for me), so I swung by McDonald's during my lunch break. I really don't like cheese on my burger, and I stressed no cheese at the drive through. I ordered their $1 burger and nothing else. Of course, when I get the burger, it's got cheese on it, so I had to park and head into the store to get them to fix it. The lady at the counter was very apologetic (she wasn't who took the order), and I just shrugged it off, chuckled and smiled saying "its not a problem, but thank you". When she gave me the bag and kinda looked at it then me funny and I noticed it seemed slightly heavier than it should, but I didn't think much of it because then the lady handed me a free soda, apologizing again. Turns out she tossed an extra burger and a large fry into the bag. That's waaay too much food for me, but the fact that I in the end got a huge meal for one dollar was cool.

Moral of the story: it pays to be kind to people. In delicious McDonald's fries.