Poor Poor Poor Microsoft Customer Service

Discussion in 'Microsoft' started by DIRECTOR, Nov 21, 2007.

  1. DIRECTOR Registered

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    Check this out and see how fustrated I am


    10/09/2007 - Reported The 3 Red Lights to customer Service
    10/11/2007 - Recieved prepaid box and Shipped 360 back to Repair Center
    10/15/2007 - Recieved by Repair Center
    10/23/2007 - Shipped by Repair Center (being sent a refurbished system)
    10/26/2007 - Recieved to ME
    10/28/2007 - XBOX 360 can't play DVD's, Region code error
    10/29/2007 - Called Microsoft, Prepaid Box on the way
    11/02/2007 - Prepaid Box arrived to me
    11/08/2007 - Shipped to Repair Center
    11/12/2007 - System as been recieved by Repair Center
    11/15/2007 - Shipped by Repair Center (being sent the same system with repairs done)
    11/20/2007 - System has been recieved by me.... Still has the same region code problem...NO CHANGE [email protected][email protected]?$?
    11/20/2007 - Called Microsoft, Prepaid Box on the way plus assistance from a ****'in technician calling within 48 hours
    11/27/2007 - Got no call from any technician, Prepaid box recieved
     
  2. Fenrir Devourer Of Gods

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    The thread title makes it seem as if you're sorry for them. :dry:
     
  3. StrainedEyes All the way up it!

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    Are you sorry for them?
     
  4. GoldenAgeHero Registered

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    this is why i i wnat to stay away from a 360 until the falcon comes out or has it already?
     
  5. GL1 It's pronounced "glee"

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    Sounds like a hardware issue. The customer service you've described is actually pretty good. I'm not sure customer service maintains hardware. -- But I understand your frustration, I just don't see where the customer service has failed to do their job in a timely fashion. Prepaid boxes aren't a bad touch either.
     
  6. Purple Prancer Registered

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    Hahaha, I got my Xbox back in less than 2 weeks :o
     
  7. The Apocalypse Registered

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    Why don't you buy a DVD player?
     
  8. DIRECTOR Registered

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    because i paided for a full xbox 360, not for a "refurbished" system that doesn't have DVD playback
     
  9. AshtonFoster Registered

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    Where do you live??
     
  10. Purple Prancer Registered

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    This is what he gets for scamming people with his "free" ****.
     
  11. OobeDoobBenubi Registered

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    Owned
     
  12. PaulGilbert Registered

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    I had a 360 which got the RRD 10 months in, switched to a Wii, cant trust the 360.
     
  13. Jerry! Registered

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    Thanks Paul, and now a message from our sponsors.
     
  14. XtromaniaK Registered

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    His message is actually a pretty good rap if you emphasize the rhyme between "Wii" and "360". He should do Wii raps for Nintendo like that d-bag for Sony PSPs.
     
  15. AshtonFoster Registered

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    Ha. Ur right....
     
  16. DIRECTOR Registered

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    anybody experienced this "Region code" problem/
     
  17. Sparta* ~Sword of Darkness~

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    My 360 works fine but I still think they are unreliable pieces of garbage, and Microsoft does have the worst customer service
     
  18. Spider-Vader Mercin' & Workin'

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    Man, I'm afraid of the 360 because of the stupid rings of death. It sounds like it's bound to happen. :(



    But Halo is worth it.
     
  19. Jerry! Registered

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    If it happens you are not going to have to pay anything for it. And if the time spent away from the console means THAT much to you, then you have bigger problems to worry about other than a game system's reliability.
     
  20. Avangarde Avan a Good Time

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    Just get an Elite :up:
     
  21. strikezone89 Smarks Chat CM PUNK :-/

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    i wouldnt be to sure about that.
    actually halo was kinda disappointing
     
  22. Sparta* ~Sword of Darkness~

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    Yeah, its that easy right....just drop like 600$
     
  23. Purple Prancer Registered

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    450 is not like 600 :rolleyes:
     
  24. XtromaniaK Registered

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    To the desperate, $450 is as much as paying a blood sacrifice of your first-born son to the Microsoftian Gods in exchange for their eternal blessings.

    Now, $450.01 is just downright bloodletting.
     
  25. Sparta* ~Sword of Darkness~

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    Oh sorry :rolleyes: correction:

    Yeah, its that easy right....just drop like 450$
     

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