Poor Poor Poor Microsoft Customer Service

Discussion in 'Microsoft' started by DIRECTOR, Nov 21, 2007.

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  1. DIRECTOR

    DIRECTOR Registered

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    Check this out and see how fustrated I am


    10/09/2007 - Reported The 3 Red Lights to customer Service
    10/11/2007 - Recieved prepaid box and Shipped 360 back to Repair Center
    10/15/2007 - Recieved by Repair Center
    10/23/2007 - Shipped by Repair Center (being sent a refurbished system)
    10/26/2007 - Recieved to ME
    10/28/2007 - XBOX 360 can't play DVD's, Region code error
    10/29/2007 - Called Microsoft, Prepaid Box on the way
    11/02/2007 - Prepaid Box arrived to me
    11/08/2007 - Shipped to Repair Center
    11/12/2007 - System as been recieved by Repair Center
    11/15/2007 - Shipped by Repair Center (being sent the same system with repairs done)
    11/20/2007 - System has been recieved by me.... Still has the same region code problem...NO CHANGE [email protected][email protected]?$?
    11/20/2007 - Called Microsoft, Prepaid Box on the way plus assistance from a ****'in technician calling within 48 hours
    11/27/2007 - Got no call from any technician, Prepaid box recieved
     
    #1 DIRECTOR, Nov 21, 2007
  2. Fenrir

    Fenrir Devourer Of Gods

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    The thread title makes it seem as if you're sorry for them. :dry:
     
    #2 Fenrir, Nov 21, 2007
  3. StrainedEyes

    StrainedEyes All the way up it!

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    Are you sorry for them?
     
    #3 StrainedEyes, Nov 21, 2007
  4. GoldenAgeHero

    GoldenAgeHero Registered

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    this is why i i wnat to stay away from a 360 until the falcon comes out or has it already?
     
    #4 GoldenAgeHero, Nov 21, 2007
  5. GL1

    GL1 It's pronounced "glee"

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    Sounds like a hardware issue. The customer service you've described is actually pretty good. I'm not sure customer service maintains hardware. -- But I understand your frustration, I just don't see where the customer service has failed to do their job in a timely fashion. Prepaid boxes aren't a bad touch either.
     
    #5 GL1, Nov 21, 2007
  6. Purple Prancer

    Purple Prancer Registered

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    Hahaha, I got my Xbox back in less than 2 weeks :o
     
    #6 Purple Prancer, Nov 21, 2007
  7. The Apocalypse

    The Apocalypse Registered

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    Why don't you buy a DVD player?
     
    #7 The Apocalypse, Nov 21, 2007
  8. DIRECTOR

    DIRECTOR Registered

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    because i paided for a full xbox 360, not for a "refurbished" system that doesn't have DVD playback
     
    #8 DIRECTOR, Nov 21, 2007
  9. AshtonFoster

    AshtonFoster Registered

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    Where do you live??
     
    #9 AshtonFoster, Nov 21, 2007
  10. Purple Prancer

    Purple Prancer Registered

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    This is what he gets for scamming people with his "free" ****.
     
    #10 Purple Prancer, Nov 21, 2007
  11. OobeDoobBenubi

    OobeDoobBenubi Registered

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    Owned
     
    #11 OobeDoobBenubi, Nov 21, 2007
  12. PaulGilbert

    PaulGilbert Registered

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    I had a 360 which got the RRD 10 months in, switched to a Wii, cant trust the 360.
     
    #12 PaulGilbert, Nov 21, 2007
  13. Jerry!

    Jerry! Registered

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    Thanks Paul, and now a message from our sponsors.
     
    #13 Jerry!, Nov 21, 2007
  14. XtromaniaK

    XtromaniaK Registered

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    His message is actually a pretty good rap if you emphasize the rhyme between "Wii" and "360". He should do Wii raps for Nintendo like that d-bag for Sony PSPs.
     
    #14 XtromaniaK, Nov 21, 2007
  15. AshtonFoster

    AshtonFoster Registered

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    Ha. Ur right....
     
    #15 AshtonFoster, Nov 22, 2007
  16. DIRECTOR

    DIRECTOR Registered

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    anybody experienced this "Region code" problem/
     
    #16 DIRECTOR, Nov 22, 2007
  17. Sparta*

    Sparta* ~Sword of Darkness~

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    My 360 works fine but I still think they are unreliable pieces of garbage, and Microsoft does have the worst customer service
     
    #17 Sparta*, Nov 22, 2007
  18. Spider-Vader

    Spider-Vader Mercin' & Workin'

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    Man, I'm afraid of the 360 because of the stupid rings of death. It sounds like it's bound to happen. :(



    But Halo is worth it.
     
    #18 Spider-Vader, Nov 23, 2007
  19. Jerry!

    Jerry! Registered

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    If it happens you are not going to have to pay anything for it. And if the time spent away from the console means THAT much to you, then you have bigger problems to worry about other than a game system's reliability.
     
    #19 Jerry!, Nov 23, 2007
  20. Avangarde

    Avangarde Avan a Good Time

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    Just get an Elite :up:
     
    #20 Avangarde, Nov 23, 2007
  21. strikezone89

    strikezone89 Smarks Chat CM PUNK :-/

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    i wouldnt be to sure about that.
    actually halo was kinda disappointing
     
    #21 strikezone89, Nov 23, 2007
  22. Sparta*

    Sparta* ~Sword of Darkness~

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    Yeah, its that easy right....just drop like 600$
     
    #22 Sparta*, Nov 23, 2007
  23. Purple Prancer

    Purple Prancer Registered

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    450 is not like 600 :rolleyes:
     
    #23 Purple Prancer, Nov 23, 2007
  24. XtromaniaK

    XtromaniaK Registered

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    To the desperate, $450 is as much as paying a blood sacrifice of your first-born son to the Microsoftian Gods in exchange for their eternal blessings.

    Now, $450.01 is just downright bloodletting.
     
    #24 XtromaniaK, Nov 23, 2007
  25. Sparta*

    Sparta* ~Sword of Darkness~

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    Oh sorry :rolleyes: correction:

    Yeah, its that easy right....just drop like 450$
     
    #25 Sparta*, Nov 23, 2007
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