The OFFICIAL Mac User Support Thread - Part 2

Discussion in 'Tech & Support' started by Thread Manager, Apr 7, 2011.

  1. Thread Manager

    Thread Manager Moderator

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    This is a continuation thread, the old thread is [split]216060[/split]
     
    #1
  2. jaguarr

    jaguarr Be Your Own Hero

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    Hey All,
    guitarsingerguy asked a couple of Mac related support questions in Malice's virus thread, and I didn't want to clutter up that thread with Mac talk, so I thought I'd start a thread just for the Mac users on the Hype! to ask questions, get answers, and share tips and tricks. There are quite a few of us on here, so this thread is probably way overdue. So, without further ado, here's the first question:

    When your iBook shuts itself off, are you sure it's not going into Safe Sleep? That's really what it sounds like it's doing. Which OS are you running, and what model of iBook do you have?

    Macintosh Keyboard Shortcuts

    jag
     
    #2
  3. BAH HUMBBUG!

    BAH HUMBBUG! There's an invisible man

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    BAH!

    1) Delete the program.
    iTunes

    2) Delete your User folder Library files.
    /Users/shh/Library/iTunes

    3) Delete any User folder, Library, Application Support files associated with it.
    /Users/shh/Library/Application Support

    4) Delete any user folder, Library, Preferences [plist] files associated with it.
    /Users/shh/Library/Preferences/com.apple.iTunes.eq.plist

    5) Delete any Hard Drive Library directory associated with it.
    /Library/iTunes

    6) Delete any Hard Drive Library Application Support folders/files associated with it.
    /Library/Application Support/

    7) Delete any Hard Drive directory Preferences associated with it.
    /Library/Preferences/com.apple.iLife.plist

    8) Delete any Hard Drive System Library files/folders that maybe associated with it.
    /System/Library/Quicktime


    That's all you need....unless.

    It's a program that has the uninstaller built into it. MS Office, Norton Anti Virus, Adobe CS Suite.
     
    #3
  4. BAH HUMBBUG!

    BAH HUMBBUG! There's an invisible man

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    Why did it close?
     
    #4
  5. wiegeabo

    wiegeabo Omniposcient

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    It was over the limit and Thread Manager finally got around to it.
     
    #5
  6. BAH HUMBBUG!

    BAH HUMBBUG! There's an invisible man

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    Over the limit of....?
     
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  7. wiegeabo

    wiegeabo Omniposcient

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    1000 posts in a thread.
     
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  8. BAH HUMBBUG!

    BAH HUMBBUG! There's an invisible man

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    Wow really? They are limiting it to that now for all threads?
     
    #8
  9. wiegeabo

    wiegeabo Omniposcient

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    You must have been away for a while.

    The whole site was having problems, and the recommendation they got was to limit all thread sizes.
     
    #9
  10. BAH HUMBBUG!

    BAH HUMBBUG! There's an invisible man

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    Yeah I've been gone for about 8-10 months or so.
     
    #10
  11. Golgo-13

    Golgo-13 The Return of the O.G

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    Glad this thread is back up and running!
     
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  12. BAH HUMBBUG!

    BAH HUMBBUG! There's an invisible man

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  13. Golgo-13

    Golgo-13 The Return of the O.G

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    So, this question still stands;

    what is the best way to rest your mac; put it to sleep ever night, or power down?
     
    #13
  14. BAH HUMBBUG!

    BAH HUMBBUG! There's an invisible man

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    There seems to be no actual proof either way that on is significantly better than the other. If you have a notebook there is a little difference being that you can wear out/hurt your battery by having it plugged in all the time.

    But as far as for which is actually better for the machine.

    Never sleeping. Putting it to sleep. Or shutting it down. If there is any difference at all, it is negligible.

    One school of thought is if I leave my computer on all the time, the HD and other components since they aren't constantly powered on and off.

    Or if I turn my machine off all the time when not in use, I save my HD and other components by not using them.

    Neither seem to prove true over the other.
     
    #14
  15. Golgo-13

    Golgo-13 The Return of the O.G

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    I still have my old Powermac G4 'FW 800'. Had it since 2003. NEVER had a problem with it, after all these years.

    I usually put mine to sleep every night. Maybe once every 2 weeks i'll completely power down, when it seems to be running a little slow. That's probably due to the fact that i have so many programs running at one time, and don't realize it. Once i re-start it, it's back to normal speed.

    I do a routine 'repair permissions' about once a month...that's all the maintaneance i do.

    I have some software from OWC: http://eshop.macsales.com/MyOWC/

    ...where i purchase hard drives and optical drives for it from. One of the optical drives came with some software called: SpeedTools™ Utilities that de-frags. I've hear how useless de-fragging a mac is over the years, but i run it anyway.
     
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  16. BAH HUMBBUG!

    BAH HUMBBUG! There's an invisible man

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    Nice, good for you man!

    As for de-fragging the HD, on a mac you don't need to because when you run software updates it de-frags it at that point. :up:
     
    #16
  17. BAH HUMBBUG!

    BAH HUMBBUG! There's an invisible man

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    I hope not, but if you have encountered the new Malware program running around here is what you need to know.

    It goes by a few different names:
    Mac Security
    Mac Defender
    Mac Protecter
    Mac Guard

    Here's a youtube video of what happens.



    And here is the official Apple support article to get rid of it.

    http://support.apple.com/kb/ht4650

    DO NOT DO NOT DO NOT input your credit card #

    Apparently there is also a new variant that does not require the admin password to install itself, but that means that it is at the user level so the entire computer does not contain the Malware.
     
    #17
  18. twylight

    twylight One And Only

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    Okay, my Macbook Pro is... um, I wanna say 3ish years old (a real trooper, I love her), and running OSX 10.6.7 but recently it's starting to get slow, and I get the lovely pinwheel quite a bit. I currently have about 15 GB free and I keep it around that, putting as much as possible on my externals. Do I need to give it more space?

    Is there anyway to 'clean' it up a bit to make it not give me the pinwheels?

    I checked the previous link and only came across a non-working link. I've read about programs you can DL, but is there any non-program way tricks to speed it up/clean it? If not what are some good programs?
     
    #18
    Last edited: Jun 20, 2011
  19. wiegeabo

    wiegeabo Omniposcient

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    I thought it was older than that. You got it in 08?
     
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  20. BAH HUMBBUG!

    BAH HUMBBUG! There's an invisible man

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    Not sure what you're talking about? The link in my post? It worked for me. Anyway.

    1. What is the total size of your HD? For example if you have a 320GB and you only have 15GB of free space, you're below the 10% marker which is recommended for the minimum amount of space you should leave on your HD in order for it not to slow down due to being to filled.

    2. It may be failing. Back up your data asap.

    3. Once you're data is backed up, open Disk Utility and run, Verify Disk. If it fails, well depending on the failure you may be able to repair it, but not always.
     
    #20
  21. twylight

    twylight One And Only

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    102 GB on my Mac side with 15gb free, 16 GB on my Windows partition. I'll run a Time Machine tonight and verify.

    Wieg - The earliest date I could find for it was 2008 under my network information. But I just searched the old thread (someday someone will be able to read my posts on Hype and piece together my life like tree rings) I bought it in 5/2007 so she is 4 years old...Doing pretty well for her age if I do say so...

    P.S. I miss Jag.
     
    #21
  22. BAH HUMBBUG!

    BAH HUMBBUG! There's an invisible man

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    IF TM errors or fails, then that pretty much guarantees that your HD is failing.

    Usually you can look here for when you made the purcahse....

    https://selfsolve.apple.com/agreementWarrantyDynamic.do

    Yeah, Jag was a good guy. :up:
     
    #22
  23. twylight

    twylight One And Only

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    OH, I meant to post this... *months later*

    TM worked fine and the verify then (and just a moment ago) returned this:


    It's also been heating up super fast with the fans kicking in for simple word processing... going to empty more of the disk off and see if that helps.
     
    #23
  24. wiegeabo

    wiegeabo Omniposcient

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    Probably need to give the laptop a good cleaning. You could have a ton of dust built up which is acting like a blanket and keeping heat in.

    But, as long as your processor is under 200 degrees, preferable 150-170, it's fine. 190 is pushing it.
     
    #24
  25. twylight

    twylight One And Only

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    How do I check that/clean it?
     
    #25

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