Error Code (aka The Great PSN Easter Outage of 2011)

[Soapy]

Sony outlines their plan for compensation.

Notes handed out before a Sony press conference today (timed so conveniently at 1am EDT in the US, and noon on the Sunday of Golden Week in Japan) reveal that Sony plans to offer free downloads of unidentified "content," 30 days of free PlayStation Plus access to new and existing members, and 30 days of free Qriocity service. The paper also says that PSN service will be restored "soon."

 

[Wolfwood]

Just in time for the compensation announcement Free Plus for a month and selected downloads.

He also mentioned something about helping people connect with credit protection companies? I missed that part.

 

[Wolfwood]

Also nice of them to offer paying for replacement cards.

 

[terry78]

"Yeah, we'll pacify all these gaming geeks with free credit, even though what happened was MUCH more serious than we're letting on." - Devil's Advocate

 

[TX85]

http://blog.us.playstation.com/2011...ty-services-to-be-available-this-week/,Sounds like good info to me!,I wonder though how hackers will react to.....

Added automated software monitoring and configuration management to help defend against new attacks.

"Enhanced levels of data protection and encryption.

Enhanced ability to detect software intrusions within the network, unauthorized access and unusual activity patterns.

Implementation of additional firewalls"

I bet they will try to attack again!!

 

[The Squirrel]

Yay, so everything I get with Plus for 30 days disappears after those 30 days are up. That's great.

 

[Mister J]

That should generate a little goodwill in the wake of this snafu.

...provided there's not a widespread plundering of any personal info exposed.

 

[Spidey-Bat]

A free download? I shall get the most expensive thing I want

 

[StrainedEyes]

Yay, so everything I get with Plus for 30 days disappears after those 30 days are up. That's great.

The free games will, but anything you purchase with the discount is yours to keep.

 

[Sam Fisher]

http://blog.us.playstation.com/2011...-qriocity-services-to-be-available-this-week/

 

[Benstamania]

PlayStation Plus memberships for all confirmed.

During a press conference tonight in Tokyo, Sony detailed what it will reward PlayStation Network users when the service is turned back on next week after being shut down due to an illegal intrusion.

Sony announced its "Welcome Back" program worldwide, giving all existing PlayStation Network users 30 days of PlayStation Plus for free. Current PSN+ members will receive 30 days of additional service for free. It will also provide "selected PlayStation entertainment content" for free download. Details for each region will be announced at a later date. Music Unlimited subscribers (in countries where the service is available) will receive 30 days free service.

"This criminal act against our network had a significant impact not only on our consumers, but our entire industry," said Kazuo Hirai, Executive Deputy President, Sony Corporation. "These illegal attacks obviously highlight the widespread problem with cyber-security. We take the security of our consumers' information very seriously and are committed to helping our consumers protect their personal data. In addition, the organization has worked around the clock to bring these services back online, and are doing so only after we had verified increased levels of security across our networks.

"Our global audience of PlayStation Network and Qriocity consumers was disrupted. We have learned lessons along the way about the valued relationship with our consumers, and to that end, we will be launching a customer appreciation program for registered consumers as a way of expressing our gratitude for their loyalty during this network downtime, as we work even harder to restore and regain their trust in us and our services."

Sony also said it is working with the FBI criminal investigation to track down who hacked the network. The company re-confirmed it does not believe credit card information was taken, but says customers should keep an eye on their bank statements. Of the 78 million PSN users, roughly 10 million had active credit cards on their account.

When the Network goes live next week, users must download a new system firmware update and will ask users to create a new password. Sony will also do a phased rollout by region for PSN services. Next week's initial rollout includes:

- Restoration of Online game-play across the PlayStation 3 and PSP systems. This includes titles requiring online verification and downloaded games

- Access to Music Unlimited powered by Qriocity for PS3/PSP for existing subscribers. Sony will have a phased rollout by region for PlayStation Network next week. The services that will be available include:

- Access to account management and password reset

- Access to download un-expired Movie Rentals on PS3, PSP and MediaGo

- PlayStation Home

- Friends List

- Chat Functionality

http://ps3.ign.com/articles/116/1165399p1.html

I wonder if "Chat functionality" will be the long awaited party/XGVC? All in all, Good deal, Sony.

 

[Benstamania]

Wow.. I'm a little... um... late. lol

 

[Sam Fisher]

Wonder what the "selected PlayStation entertainment content"will be

 

[The Squirrel]

I'm really hoping for private party cross game chat to be added free for all users.

 

[Havok83]

Wonder what the "selected PlayStation entertainment content"will be

most likely a theme, avatar or PSN game that no one wants

 

[Joker]

The free games will, but anything you purchase with the discount is yours to keep.

"As compensation for us giving all of your personal info to some fat Russian guy who's nickname is 'the sickle' and only wears tracks suits and gold chains, here is 50% off some PAIN DLC! We look forward to taking more of your money, and then pretending that this is actually giving you something, you brain dead consumer morons."- What Sony Is Actually Doing Here

 

[the_ultimate_evil]

$5 it's some crappy little mini or some **** like that. the gesture is a start but honestly it does seem like a "look at the jingling keys"

 

[Joker]

I honestly don't even want their stupid free crap. I want an apology. And not an apology that is immediately followed by them giving me the online video game equivalent of a coupon book to buy things from them.

 

[Havok83]

And there goes the complaints as expected...

 

[roach]

They just gave an apology. I guarantee if they did give an apology without mentioning free stuff you'd complain about no free ****

 

[Donut]

A free download? I shall get the most expensive thing I want

So we get a free full game download of our choice ?

 

[RoughNTumble]

I don't care about an apology. An apology doesn't fix anything. Give me some free stuff.

 

[Donut]

most likely a theme, avatar or PSN game that no one wants

Come on Microsoft does that. Do you really think Sony would pull the same **** ?

 

[Sam Fisher]

Come on Microsoft does that. Do you really think Sony would pull the same **** ?

Yes

 

[Donut]

I wonder if people that left DC Universe Online will start playing again since we get a free month