Error Code (aka The Great PSN Easter Outage of 2011)

[ChrisBaleBatman]

People are trading to 360 because online is temporarily off?
That's almost absurd to me. They depend on the online this much?

That's not the only reason, though...

That, and multiplayer is very, very popular. Very.

On a side note, I wonder how this will effect future releases and if games will get delayed. Im worried about Infamous 2. That was in the middle of beta testing when this started. Will Sony release the game on schedule or delay it to continue the beta and work out the online kinks that are invovled in the mission creator. Fortnately for me thats the only game with any online component coming out in the near future that Im concerned about.

I think there will be an effect. When this happenend, other games that had the launch window on Sony's side got screwed (or games who went for the PS3, got screwed). Mortal Kombat had Kratos as a reason to get it on the PS3, Portal 2 is console led for the PS3 along with the free copy on Steam, and Socom probably lost some wind as well.

Sony got hacked. We do not know anything about what their security at the time was and we do not know how sophisticated the hack was. There have been rumors, but no facts to back them up. And contrary to the video TUE posted, CVVS numbers were not stored on their database. Every company has been hacked. Best Buy just got hacked for a second time, BOA was been hacked, NASA was hacked, and even the Secretary of Defense has been hacked. It's a part of life. Do you blame them for their security breaches? It's the hackers fault and they should get the the bulk of the blame in this.

Sony didn't encrypt our person information. The only reason the CC info might not be stolen is because that information was encrypted. Sony had to hire securtiy experts...because I guess they don't have any? An expert testified infront of congress this week, and testifed to how outdated Sony's security was. At some point, I agree with you that the hackers did it. But, at another point it looks like Sony hurt themselves by not protecting themselves and they're consumers.

So my question is, why are people so mad at Sony and what exactly do you want from them, because all I hear is that they need to do more and they really messed up.

They lied, which angered alot of people. They're coming off as incompetent for others, which I think also angers people because they might feel like they bet on the wrong horse, or something like that. And I think people aren't going to be satisfied with Sony's apology, like a free month of PS Plus...which actually offended quite a few people.

All this pissing and moaning. Everyone's blaming the guy whose house got broken into instead of blaming the burglar.

Aside from the late communication to me from Sony, I have no problems with what's happen besides the usual concern that my information may have (or may not have) been stolen.

I have to disagree. I think the pissing and the moaning has been very justifed. Sony's lucky that they don't charge everyone for service, because at that point things would be far, far, far worse for them.

Look, Sony isn't exactly a mom and pop store here. They're a really, really, really HUGE coporation that is supposed to be top of the line. Cutting edge. It's hard to buy that line about them, and then see them as this defenseless, weak, powerless victim. That's just extremely difficult to co-exist with the giant corporation that why are.

Problem with that analogy is that nothing was confirmed as being taken (robbed) and you nor I have any idea how complex their security system was (door unlocked).

Nothing was confirmed to have been taken? Didn't Sony confirm that everything was taken, the only thing wasn't confirmed was the CC information? I'm pretty sure they said everything else was confirmed as stolen...

 

[KALEL114]

Sony didn't encrypt our person information. The only reason the CC info might not be stolen is because that information was encrypted. Sony had to hire securtiy experts...because I guess they don't have any? An expert testified infront of congress this week, and testifed to how outdated Sony's security was. At some point, I agree with you that the hackers did it. But, at another point it looks like Sony hurt themselves by not protecting themselves and they're consumers.

• The protocol for all companies is to hire outside Security Firms when there is a breach like this. I believe it's that way so companies can't change info if they find damning evidence. Having an outside pair of eyes to over see it. It's par for the course
• The expert was going off of IRC logs that still have not been confirmed to be legit.
• We do not know how strong their security was and how difficult it was to hack.

They lied, which angered alot of people.

How and when did they lie?

Look, Sony isn't exactly a mom and pop store here. They're a really, really, really HUGE coporation that is supposed to be top of the line. Cutting edge. It's hard to buy that line about them, and then see them as this defenseless, weak, powerless victim. That's just extremely difficult to co-exist with the giant corporation that why are.

Every corporation can get hacked. No matter how huge they are.

Nothing was confirmed to have been taken? Didn't Sony confirm that everything was taken, the only thing wasn't confirmed was the CC information? I'm pretty sure they said everything else was confirmed as stolen...

No. They said that they believed info was taken, but was still investigating.

 

[Benstamania]

ChrisBaleBatman

Yeah, I pretty much agree with everything you said here.

 

[Sam Fisher]

I never played them oh well it was just a suggestion.

You need to play them. Especally the second game

 

[Two-Face]

I actually want to play them heard great stuff about it.

 

[ChrisBaleBatman]

• • The protocol for all companies is to hire outside Security Firms when there is a breach like this. I believe it's that way so companies can't change info if they find damning evidence. Having an outside pair of eyes to over see it. It's par for the course
  • The expert was going off of IRC logs that still have not been confirmed to be legit.
  • We do not know how strong their security was and how difficult it was to hack.

Okay, good to know they were going by the book. We may never know how strong they're security was, but we've had an idea for sometime for other sources. They've had alot of problems with being hacked, so it's difficult to for me to know hom much credit goes the hackers and how much blame is supposed to go to Sony. The hackers can't all be idiots, but could they be genuises? Sony isn't going to admit that they're security was lacking.

How and when did they lie?

They admitted it through they're timeline they'd given about the intrusion, when they had waited a week to tell us that there was an intrusion. Before that, they were trying to wave it off as maintence. That angered quite a few people, who would like to have known about the intrusion from the beginning.

Every corporation can get hacked. No matter how huge they are.

Exactly. Which is why the talk of how lacking they're security was is angering people, because they're security doesn't seem to represent that statue as a coporation.

No. They said that they believed info was taken, but was still investigating.

You're the first I hear say that, so I'll have to look into it then. What I remember reading, was that they believed the CC information was safe but were still investigating that.

 

[Benstamania]

Yeah, every blog I've read said the CC info seemed safe but that was it.

 

[ChrisBaleBatman]

Yeah, that's been what I've read everywhere. That everything else was taken, but that the CC information was believed to be safe. Not confirmed, though.

Man, Kotaku is REALLY brining out their Sony hate. Yeesh.

http://kotaku.com/#!5799281

No question in those polls ask you how you feel about the hackers.

Why do you say they're bringing out their hate? The poll's question sounds fair, and like something Sony would release as a survey sometime in the future.

 

[Benstamania]

Several of Kotaku's own talk backers have pointed out how anti-Sony they've been acting. I think they should have "Do you blame the hackers more than you blame Sony" question or something.

 

[Benstamania]

In regards to the hack and Sony as a whole, this talkbacker pretty much said what I've thought from the get go.

The hack really hasn't changed my opinion of Sony as much as it has confirmed it. They were once one of the best consumer electronic companies in the world but now they are just arrogant from past victories and their once legendary quality had given way to mostly half-assed attempts to remain on the top of the heap. This applies to basically the whole of the Sony corporation not just the Playstation division.

 

[ChrisBaleBatman]

Anti-Sony seems...strong. They did point out what Sony had said in week one, and then week two, and how that looked juxtaposed with the timeline Sony provided of everything that's happened.

That poll does seem like something that Sony would send all of us in a few months, to try and gauge our feeling in they're product. You're going to get people who are loyalists, too. It's to be expected. I could really see Sony trying to survey the hell out of us in a year or so.

 

[Havok83]

They admitted it through they're timeline they'd given about the intrusion, when they had waited a week to tell us that there was an intrusion. Before that, they were trying to wave it off as maintence. That angered quite a few people, who would like to have known about the intrusion from the beginning.

It was not a week. They released on their blog on Apr 23, that there was an external intrusion. Thats roughly 2-3 days after the PSN went down

 

[Benstamania]

EVERYWHERE says 6 - 7 days..

What do you guys get out of defending Sony here? Were you promised a little something extra?

 

[Havok83]

EVERYWHERE says 6 - 7 days..

What do you guys get out of defending Sony here? Were you promised a little something extra?

The PSN went down the night of Apr 20/early morning 21. The PS blog post of the extrnal intrusion was released on that Saturday, the 23rd. Thats 2-3 days and a fact. The places you are reading 6-7 days got their info wrong

Edited to add: My bad I was wrong. Sony said it was as a result of external intrusion on the 22nd, making that about 1-2 days after they took down the PSN. Here's the original link to their blog message

http://blog.us.playstation.com/2011/04/22/update-on-playstation-network-qriocity-services/

 

[Anubis]

People just don't like people disin' what they like. Human nature really. Once saw a guy smash another dude in the face for saying the Cubs suck. Course that dude was clearly insane, but still, I think it applies. You wanna piss on somebodies lawn, expect to get the horns......yeah.

 

[Troy_Parker]

I'm starting to wonder if it'll ever come back. Q_Q

 

[KALEL114]

Okay, good to know they were going by the book. We may never know how strong they're security was, but we've had an idea for sometime for other sources. They've had alot of problems with being hacked, so it's difficult to for me to know hom much credit goes the hackers and how much blame is supposed to go to Sony. The hackers can't all be idiots, but could they be genuises? Sony isn't going to admit that they're security was lacking.

Exactly my point. People are blaming Sony here, when we don't even have enough facts to point the finger at them and the security they had in place. The only sources I will believe, are the ones investigating this first hand.

They admitted it through they're timeline they'd given about the intrusion, when they had waited a week to tell us that there was an intrusion. Before that, they were trying to wave it off as maintence. That angered quite a few people, who would like to have known about the intrusion from the beginning.

They found the intrusion on the 19th and then shut down the PSN on the 20th. They had no idea at that point what had happened other than they had an intrusion. That's why they gave the standard "down for maintenance" message. They were not going to send everyone in a panic if it turned out to be nothing. They called two security firms to come in and waited for their findings. When they found out how deep the breach may be, they told us on the 22nd. It took the security firms until the 26th to gather all the info they had and then it was sent on to us through the Blog and via e-mail.

Exactly. Which is why the talk of how lacking they're security was is angering people, because they're security doesn't seem to represent that statue as a coporation.

We have no idea how strong or weak their security was. That's just a fact. Bigger companies than Sony and who have had even more vital info ( with extremely sophisticated security) have been hacked. It does not reflect that they are behind the times, but that hackers are good at what they do.

What do you guys get out of defending Sony here? Were you promised a little something extra?

People just don't like people disin' what they like. Human nature really. Once saw a guy smash another dude in the face for saying the Cubs suck. Course that dude was clearly insane, but still, I think it applies. You wanna piss on somebodies lawn, expect to get the horns......yeah.

It has nothing to do with defending a company or being a "fanboy". I have a 360 as well, and would make the same arguments if this had happened to MS. If I am defending anything it is the facts. It really gets under my skin when people, purposefully or mistakenly, use speculation and/or FUD as fact. I'm like that with everything. Lol.

 

[Jick]

That's not the only reason, though...

That, and multiplayer is very, very popular. Very.

I was actually referring to multiplayer.
Don't they have jobs, studies, homework, family, business and other stuff to take care or simply going outside and breathe some air? They seem too dependent on the multiplayer gaming.

I also play online and I still have to redeem my online code for Mortal Kombat. I'm just anxiously waiting for PSN's return. There's more to do while I wait.
If they said this would take months to be resolved or simply wouldn't be, then it would seem reasonable.

Or maybe another system is so affordable to them that they don't care on spending money like that.

 

[ChrisBaleBatman]

The PSN went down the night of Apr 20/early morning 21. The PS blog post of the extrnal intrusion was released on that Saturday, the 23rd. Thats 2-3 days and a fact. The places you are reading 6-7 days got their info wrong

Edited to add: My bad I was wrong. Sony said it was as a result of external intrusion on the 22nd, making that about 1-2 days after they took down the PSN. Here's the original link to their blog message

http://blog.us.playstation.com/2011/04/22/update-on-playstation-network-qriocity-services/

Yeah, sorry, my mistake. I wrote that we weren't told about the intrusion until a week later. I meant to say that we weren't told our information had been stolen until the 26th. The timelines I've seen, Sony had discovered information was removed when they discovered there had been an intrusion.

The blogpost hit on the 22nd, and did mention an intrusion. I don't believe there were any emails sent about that, though.

This timeline from Kotaku helps. It does also mention the blog post you linked to. http://kotaku.com/#!5798510/the-playstation-network-hack-timeline

 

[ChrisBaleBatman]

Exactly my point. People are blaming Sony here, when we don't even have enough facts to point the finger at them and the security they had in place. The only sources I will believe, are the ones investigating this first hand.

They found the intrusion on the 19th and then shut down the PSN on the 20th. They had no idea at that point what had happened other than they had an intrusion. That's why they gave the standard "down for maintenance" message. They were not going to send everyone in a panic if it turned out to be nothing. They called two security firms to come in and waited for their findings. When they found out how deep the breach may be, they told us on the 22nd. It took the security firms until the 26th to gather all the info they had and then it was sent on to us through the Blog and via e-mail.


We have no idea how strong or weak their security was. That's just a fact. Bigger companies than Sony and who have had even more vital info ( with extremely sophisticated security) have been hacked. It does not reflect that they are behind the times, but that hackers are good at what they do.






It has nothing to do with defending a company or being a "fanboy". I have a 360 as well, and would make the same arguments if this had happened to MS. If I am defending anything it is the facts. It really gets under my skin when people, purposefully or mistakenly, use speculation and/or FUD as fact. I'm like that with everything. Lol.

Sure, some people are probably going to bash Sony because it's an easy opportunity. But, some people are seriously pissed about what's occurred with the information breach. Very, very, pissed. I think some people are being too easy on Sony in some cases, too. I think someone voted that they feel better about Sony after this has happened. That's...just ****ing crazy to me. Feeling the same, and feeling worse, could make sense to me. But...better?

I've also heard from people, before this happened, about how Sony was open to attack. In some ways, I think some people feel like Sony should have seen this coming and prepared for war...or something. I think that's where some of the "weak security" critiques are coming from, as well as anyone who seems to know what they're talking about says some of the same things.

Sorry, I did make a mistake there. It was a week after that we were told about our information being taken, not that we were told about the intrusion.

I have to be honest. I would way more pissed, way angrier, and would be alot harsher if it were Microsoft...

 

[Sebastos]

Two PS3 games sounds nice, wonder which games they'll be.

 

[Hellion]

Any updates? Aside from the two games thing?

 

[Tron Bonne]

Okay, I've been out of the loop for a day or two on the situation, and the last three pages seem kind of jumbled between arguments and such. So, just to clarify for me, we're getting a free month of that identity theft thing, free PS+ for a month, and two games?

 

[MoPlaYa]

Okay, I've been out of the loop for a day or two on the situation, and the last three pages seem kind of jumbled between arguments and such. So, just to clarify for me, we're getting a free month of that identity theft thing, free PS+ for a month, and two games?

Yes... Sony will give us a list of 5 and we can pick 2... They havent said what the list of 5 will be yet though.

 

[Tron Bonne]

Okay, just wanted to set that down for myself, make sure all the bits and pieces I got were accurate.