She's 17 and claims she had 6 years experience? Did you accidentally type 17 instead of 27? She's full of crap.
I should have listened to a number of my friends when they told me not to get an iPod. I hate that I'm on my second iPod now and it's starting to have problems like the last one. I take real good care of it too, I haven't dropped it and whenever I put it down somewhere I do it gently. Earlier at work, it turned itself off and I did a reboot and fixed the problem I was having previously. That problem was that whenever I would push the pad to go to the next song or go into a new folder, it would take 3-4 seconds to actually change when it should be almost instantaneous. After the reboot it started working again, but halfway through a few random songs it would skip to the next one on it's own...which is the problem I had on my first iPod before it completely died on me. Apple products...never again. Now it's time to start doing some research on some good portable mp3 players.